I just bought a new Lincoln MKT from Legacy ford/Lincoln in Corbin, KY and I had the best experience. Ricky Frederick was wonderful. He was honest, kind, and down to earth. He helped make this experience very smooth and well worth my time. The whole team worked to help make the best possible deal. I recommend this facility for your future purchase and ask for Ricky Frederick to help in the process.
This is the third auto that has been purchased at Don Franklin Ford in London, KY by my family. The customer is treated with respect, never rushed to make a quick decision about a purchase, and any questions are answered with knowledge about the vehicle. I would highly recommend any one that is interested in purchasing a vehicle to go to Don Franklin. You won't have to look or search at any other business.
Everyone I dealt with was friendly and efficient. It was undeniably the best customer service I have ever received at a dealership! It’s true that at Don Franklin, you’re not just a customer because they treat you like family! I highly recommend this dealership. You can buy a car anywhere but you can’t find this type of outstanding service anywhere else.
We went to Don Franklin Ford after all other dealerships fell through. We spent the better part of 5 hours looking at 3 or 4 different cars, one of which the company offered to have brought it for us. They were hospitable in every way and the gentleman who helped us wouldn?t stop until we found a great car at a decent price. Though it took longer than expected, we ended up with a great deal on a luxurious car. I will be shopping for cars here from now on.
I live in Knoxville, TN. The dealership had someone meet me in Jellico to test drive the truck. I purchased the truck and they delivered it to my home clean and with a full tank of gas. They kept every promise made involving my purchase. Thanks Chase Thompson.
I stopped in to look for third row seating and they found the perfect vehicle, the 2019 Flex.
I love it!! Cory Mounce worked wonders, the signing process was simple and quick. I will use them again and recommend you do too.
I am a second time buyer. I am competely sold on A Toyota! It will get you there. I had mine for 8 years so I thought it was time to buy again. I felt like there was no where else to buy but from T & T again. They did all of the hasle work and all I did was drive the car and sign my name! Great team! Keep up the good work.
Alton Blakely Honda gave us a good deal on our trade in and a good price on our new Odyssey. Their first offer was very reasonable and negotiations were friendly and easy. They did not have the van we wanted in stock, but they found one and had it ready to pick up the next day. Overall, a low stress, low hassle process.
My daughter recently bought a car from Don Marshall in...
by annettenorfleet from DealerRater.com
July 4, 2018
My daughter recently bought a car from Don Marshall in Decembert 2012. She highly recommended that I check out this dealership before looking anywhere else. I was nervous to buy a new car but I have to say that Fred Owings worked well with me. I did not feel pressured to buy a new car. I appreciate him being patient with me through the process. I'm very pleased with the deal I received.
I had called the dealership giving the description I was...
by happywithmymercury from DealerRater.com
July 4, 2018
I had called the dealership giving the description I was looking for in my price range. Jimmy said yes, he may have just what I was looking for! David Gumm was the Sales Consultant that helped me with the car. He answered all my questions. Jimmy and David are folks you can trust to tell you exactally what they know about the vehicle they are showing you. They did not pressure me in any way. I felt so comfortable buying from Don Marshall. Thanks Jimmy Franklin and David Gumm for making my transaction so smooth and enjoyable. I know I will enjoy my car for many years to come. I suggest to anyone looking for a new or used car to stop by Don Marshall meet the sales folks. They are friendly and want to satisfy their customers.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.