Great sales and service. Cleanest and best variety of used vehicles around! From online to the lot, the buying experience was comfortable and simple. I am very pleased with the quality and value of the vehicle purchased.
I went to a Vic Bailey in Spartanburg and was told that was there best price and it would be impossible to get my payments as low as I wanted. I went back to Benson and they didn???t even know what Vic Bailey had offered the price was 1000 dollars cheaper and they got my payments where I wanted them. The car comes with resistall so any stain is covered for the next seven years. Jacob Nolan was super nice and awesome. The manager came out because Jacob is new to the dealership and was a little pushy but I feel like that???s a little expected when trying to leave without buying a car. But all this to say Jacob is awesome they have really good deals and are definitely there to serve the community.
Purchased Zo6 from Rusty .Got a fair price and a truly beautiful car .
Rusty was always available before during and after the sale un helping ne with a variety of things from operating the car to transporting the car and getting it registered out of state .
Very competent and fair dealer .
Raphael Tucker was amazing to work with while I was buying my car. From the first time he called to talk to me about the idea of buying a car he was professional, caring, and kind. Then when I was test driving cars and asking a million question he was patient and reassuring. By the end of the experience I had fun working with him and LOVED how Carmax takes care of people. I will forever be a Carmax buyer and I will totally be seeing Raphael Tucker again. Can't wait to tell everyone I know to go see Raphael Tucker.
I was in the market for a newer smaller car and had searched everywhere. Seemed like no one could help me get in to my dream car. I finally decided I would try carmax and no regret whatsoever. They helped me find the exact car I wanted and the approval was fast and easy. Would reccomend to anyone shopping for a car.
We had a vehicle shipped from another location and it was such an easy, no hassle way of purchasing the car we'd been looking for! Rodney Jones was relaxed, no pressure, and funny! We enjoyed our time with him. The trade value on our old car was extremely fair & we were in and out in about 4 hours on a Friday night. Great experience all around!
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
I had very specific requirements and Vroom was the only place that had what I wanted. They offered me blue book on the trade in and the purchase with no haggling. The car was as described. The lighting on their pictures was off so much I thought the interior was gray and not black. Luckily I'm fine with black. Customer service has been great. Delivery was fast. The car came with a white residue all over it, I guess the soap they use; I had to work hard to get it off. They delivered it to me in a public place with no gas. The fuel light was on. I wanted to drive around the parking lot and acclimate my self to the car but I felt immense time pressure to get to a gas station and as a result hit the road without even adjusting the mirrors. Kind of dangerous. Right now they are having a problem getting me the title almost two months after purchase; not sure if it's Vroom's fault but at least they are politely keeping me up to date and sending me a replacement drive-out tag since the first one is about to expire. As scary as it was buying a car online, I'd say overall it has gone well and I would recommend Vroom. Be aware that the contract forces you to give up your right to sue in court. You can opt out by sending a letter to Vroom's lawyers in New York.
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
Found the van we wanted and filled out the paperwork and a week later I had a Honda Odyssey in my driveway. This is by far the easiest, hassle free way to buy a car. Eric Smith was phenomenal answering any questions I had and very accommodating during the entire process. I will never go to a traditional dealership to buy another car. I can not recommend vroom highly enough. Give it a try, you won???t be disappointed.
The purchase was simple and easy. I will purchase my next care from VROOM. I would highly recommend buying a car from VROOM. It took about an hours over the phone and VROOM kept you posted of everything happening in the delivery process. They took care of everything. Thanks.
Chris stander was great to deal with during this whole,process. But eveyine I???ve dealt with has went the extra mile to make sure that I was more than satisfied with not only. With my vehicle but the precess as awhile. I will gladly recommend this,company to anyone looking for a vehicle.
by LovemyPacificainCalifornia from DealerRater.com
September 5, 2018
Our experience with Vroom was better than expected. Our Pacifica Van was like new. The registration in California went smoothly (make an appointment with your local DMV in california) All title papers were in order as well as extended warranty information. My suggestion is know exactly what you want, know the market and you will not be disappointed. Vroom follows through
This is one, if not my "Best Ever", car buying experience. I found a make and model I had been searching for several months. I especially liked the CarFax info and the professionalism of the experienced staff.
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