I have been buying cars for nearly 30 years, and my experience with this team has been the most outstanding of all! They are honest, personable, and incredibly efficient. They listened to what I wanted and needed. Their responses all exceeded my expectations. I will be back to buy from them again just as soon as I can.
This is our third vehicle we have purchased dealing with Josh Riley. He makes the process easy and does not pressure the customer in anyway. He looked for the very best deal he could find for us, and we drove away in our 2018 Chevy Silverado!! We will certainly return to Josh next time we are in the market for a new vehicle!! We would recommend Josh anytime!! Thanks for showing us "old folks" the bells & whistles of our new truck!! Appreciate your patience and knowledge! Ronnie & Linda Hoggatt
Outstanding service, couldn???t have asked for a better experi
by DonVan from DealerRater.com
September 18, 2018
The salesman and dealership went out of there way to help me. I had just came in from deployment and was looking for something to drive. I was stuck on base for the most part, they helped me make most of the arrangements over phone and email. After I showed up to the dealership not only was it great service but I couldn???t take the vehicle back right away while we was waiting on my bank to process the paper work. Josh and his team drove me back 30 miles to the base. Then to top everything off, the delivered it to the base I was at topped the tank off and a fresh wash. This is one of the best buying experiences I have ever had of the many vehicles I have bought. There customer services is A+, I will be coming back the next time I am in the market for a vehicle. Thank you Josh and thank you team at Turner Cheverlot!
I must say my buying experience at Automax Killeen was great one to remember. Niki on sales team was super friendly and very knowledgeable. She was able to answer all my questions on the spot. Will from financing was friendly and found a competitive rate in a timely manner. I would recommend this dealership to friends searching for a new/used vehicle.
I had a pleasant experience with the service department on my vehicle with The Works special, an oil change, tire rotation, brake inspection, belt inspection, and a wash. My advisor was Frankie Garcia . He was very courteous and helpful, going above and beyond the normal. A great help to me.
Sales experience was good, Tim White was nice and polite through the transaction. The vehicle only had one key and I asked about checking into another key. Seems they just forgot about it and me after the sale. I basically felt ignored. They have finally contacted me with a few options. I feel this part of the process could have been better.
The salesman, Mr. Micheal Williams was excellent in finding what I wanted in a Used Subaru. He was very patient and was able to find what I was looking for. He over did himself by looking up items, bringing cars for me to try, explaining the details of the car and what it had to offer. I came back twice to him to know that he would find what I was looking for. The only negative experience with the dealership was when the managers would talk down to him, for something he didn't do. Otherwise they did work with me with their prices and wanted to make sure I was pleased.
I went in looking for a used car because i figured out what my payment would be and I wanted to stay around that at a certain price point. Love the freebees of owning a new car just knew i wanted to stay at a certain payment. Met Rich, "Richie Rich" they call him and he took his time listened to me and made a plan to show me exactly what I wanted in the price range i wanted , and then asked to show me something else, he showed me a new car he could get me in the price i wanted payment wise! I never would have thought I could drive new! He is fantastic!
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