My salesman Tim did an outstanding job of listening and being patient with me. I had two trade ins and wanted to reduce my overall financial obligation and own a vehicle that has a warranty. Thanks to Tim im a proud new owner of 2018 F150 xlt. I love it.
Larry Guthrie is the best salesman I???ve dealt with
by erick from DealerRater.com
December 2, 2018
I drove 1000 miles based on a deal we made over the phone. Mutual trust between Larry and myself led to quick paper work and an awesome experience when I arrived after 14 hours of driving. There were no floor mats in the vehicle and when I asked about them, Larry immediately solved the issue by giving me upgraded all weather floor mats. I guess I???ll be driving back to Illinois next time I need a truck.
This was my second purchase here and it was the best experience i have ever had by a new car of any other dealer. Craig was our salesman and he made the process a breeze could not ask for better service. Will be back the next time i purchase a vehicle.
Chuck Is amazing he is honest and friendly it makes the shopping experience fun and relaxing ! This is our second vehical we have purchased from him and fourth over all from Kia ! We won’t go anywhere else ! Thank you
Daughters car was totaled by hail and suddenly looking for a replacement. Stumbled onto hertz in stl and Tom. Great experience and price on used Ford Focus. Very accommodating as we were traveling 3 hours for purchase. Would recommend and will consider them for future purchases
The sales rep spoke with me at length about my own needs for my next car and showed me a number of different cars on the lot. He did not make me feel pressured to buy, and made sure I was fully satisfied with the car before I bought it. If I still live in this area next time I need a car I will be returning.
Jay and Kyle were WONDERFUL and so helpful!!! Jay came in on his day off and helped us out. The whole experience was great and I would totally buy from the again. They didn't try to push us into anything. They listened to what I wanted and found it for us! And they were VERY patient lol.
Kenny Kent was a delight to work with, he got everything finished in one evening so we could take the vehicle home with us. Promised repairs were made in a reasonable amount of time. very pleasurable experience.
My experience was great. The Service Advisor and very thorough, and alerted me to other issues that I wasn't aware of. In addition to the Emissions Inspection, the Sales Advisor advised me that one of my tires was in the yellow zone and that I also needed an Oil Change. As I am always short on time...I appreciate the Sales Advisors alerting me, while there in the Shop, so that I could handle/resolve multiple issues during one visit.
I worked with Nelson who didn't see like had a good grasp of what was happening in general. The recall was fixed but Nelson called me on Tuesday to tell me my car was ready but then said it needs tires. I told Nelson to go ahead and call my fleet company for authorization as I wanted new tires on the car. I wanted to purchase those tires from your dealership. Nelson said OK and that he would call me back later. He never did. He ended up calling me back the next morning telling me that my car was ready. I went to pick it up assuming that the tires were replaced. The tires were never replaced. So not only did this delay me getting my car by one day and costing the fleet company more money, it also cost Suntrup Ford money as I was hoping that you would replace the tires as well.
I did not want to go car shopping because of past experiences that were terrible. Eddie listened, was kind, remembered what we talked about and just made me comfortable. He went above and beyond to make sure I had a positive cat buying experience. I love my car!
Buying a car can be stressful, but we had a positive experience at Sunset Ford and with our salesman Tim Stewart. We had an idea of what we wanted, we did our research ahead of time and made sure we were prepared when we arrived at the dealership. It was very apparent that Tim respected our time and wanted to see us back on the road as quickly as possible. He was straightforward with us and was patient with my questions. We would 100% consider returning to Sunset Ford for our next vehicle purchase.
Exactly one month ago, I was in the market for a Mercedes Benz CLA 250 and they had one. It was the right price, the right color, the right mileage. I didn't call before hand to set up an appointment, but that didn't make a difference. I was made immediately comfortable by Marvin. He introduced himself and put me at ease. My sales expert, Dave, was frigging awesome. He knew so much about the car. When I wasn't sure if I wanted it or not (at first I was underwhelmed), he had me test drive a BMW 320i for a comparison. I still wasn't convinced, so Marvin suggested I take it home overnight. Everyone agreed and of course, I fell in love with it. I traded in a car and they gave me a fair market value. I did come with my own financing so it made the transaction totally smooth. 2 weeks after I had the car, Dave called me to see if I was still in love and to check on me. He also reminded me that I can bring it there for servicing. This was the easiest and smoothest process I have ever had when buying a car. Everyone here is wonderful and I will always come here. Thank you everyone at Dave Sinclair Lincoln St. Peters.
I bought a 2014 Ford Explorer this week and I am very satisfied with the purchase. I would like to thank Adam Stead, my salesman - Mike Lautner, the Finance Manager and Terry Overkamp, the General Manager for the OUTSTANDING SALES AND SERVICE they provided. The day after I picked up the car I had a problem with the air conditioner. Adam, Mike and Terry worked as a team to resolve the problem. Terry provided a loaner car and went the extra mile to complete the repair in 1 day.
The best excotic and luxury car dealer in Midwest. Very friendly employees. I strongly recommend them.
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