Bad luck overshadowed by excellent service.
February 16, 2018
Bad luck overshadowed by excellent service!!
when my 14' f-150 eco-boost threw a rod and left me stranded on I-64 ,the Ford roadside assistance towed us to Champion Friday night around mid-night. Figuring on a huge battle and repair bill, I was totally proven wrong. My truck was evaluated diagnosed and an estimate was prepared by 1 pm on Saturday...impressive feat no. 1. Secondly Denise in service ran everything through the Ford extended warranty plan I purchased, Everything covered no questions asked impressive feat No 2. Third I spoke with Jerry about trading the tuck off on a brand new one, figuring I would get a low ball offer, on a disabled trade... wrong again. Jerry offered a more than fair trade in value and found the exact truck I wanted to trade for in less than 2 hours. He met all my requests ,no haggling, went above and beyond to pick me up and drop me off at the rental car location, couldn't ask to be treated any better. then the last impressive feat was sweet Ms. Linda who made all the financing painless. She got me a super deal and helped me get almost 2k in credit from my existing unused extended warranty coverage, that I would have never know I was entitled to. Quick, Precise, Professional, Honest and Personal Service... that's what makes a CHAMPION.