Great service and a friendly environment and st...
by D.Smith from Chicago IL
November 3, 2018
I had a great experience with Kenneth Barnes as my dealer. He was very knowledgeable and patient in the process of me getting the car I wanted. Definitely ask for him when you go to Webb Chevrolet in Oak Lawn. I was there for 5 hrs and he didn't complain or disappear on me, which let's me know he was dedicated to helping find the best option for me. Thanks again Kenneth!
Very pleased with the professionalism and concern of the my sales rep., Ramy. He assisted me in completing the vehicle options of what I need. I got exactly what I wanted. I am very impressed with Hawk Ford's organization. A friend of mine, tipped me off of his personal satisfaction with Hawk Ford. That is why I made a purchase at Hawk Ford. Thank You.
I highly commend your salesperson, Ed Tate. He was very helpful and courteous taking the time to answer any questions we had. Ed has an outstanding work ethic and is truly an asset to your fine dealership. Thank you, Ed, for a job well done!
I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.
Ken was fantastic. He was very upfront about everything and explained everything perfectly. I felt extremely comfortable here with him! I have had very bad experiences with car dealers in the past and this was nothing like those. I am walking out totally satisfied with a new car!
We bought 2 used cars just a few weeks apart (one for me, one for my son), and the experiences at the 2 different dealerships could not have been more different. We will come back to Rod Baker Ford again and highly recommend this dealership. We worked with Ryan in sales and Steve in finance. Both were very personable, answered questions, and explained everything very thoroughly. We never felt pushed, and we sincerely appreciate how careful Steve was when explaining every aspect of the financing, especially because at the other shifty dealership , that other finance person tried to cheat us in multiple ways so we had to triple check the math and have inflated charges removed. The interest rate we were given at Rod Baker Ford was 4 points lower than what the other dealership gave us, coming from the same lender and using the same credit score and a similar car price. Car buying can be a very stressful situation since it is such a huge purchase, and you really want to buy from people who are trustworthy. The staff at Rod Baker Ford are good people -- it's worth it to check them out even if it is a drive!
Looking for a car for my daughter who is finishing up her last semester of school and found a car at this dealer on CARS.COM.
I called to make sure the vehicle was still there as we live about 1.5 hours away from the dealership, spoke with Ryan and we headed out.
When we arrived Ryan informed us that there were other buyers there that had just put in an application to purchase the used car we came to see so we could not drive it, but Ryan did take us out to walk around it. We decided to wait and see what happened and Ryan provided us with a beverage as we walked the lot waiting.
About 20 minutes passed, Ryan found us on the lot and we went for a test drive. My daughter ended up getting approved on her own through Ford and she purchased the vehicle.
The car was CPO, so the process was fairly straight forward and relatively quick. We had arrived around 7:30pm and were out the door by 9:00pm with a clean car and full tank of gas.
I brought my Explorer in for an oil change and was told there was a recall due on my vehicle that could be taken care of while I was waiting on the oil change. That was so nice to take care of it at the same time.
James was great! Showed us all the cars he had on the lot that we were interested in. Then did a national search and found exactly the trim level we wanted on a Mustang. Had it picked-up and delivered to us the next business day! Outstanding people!
I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
I was really impressed with Webb Chevy .more so with the dealer Geleco gee Marchbanks he made my process in buying a car real easy and fun ,he not only went over all paperwork but also made sure I knew how to work everything in my car .I really appreciated especially coming all the way from Detroit .I would recommend this place and have been to everyone.
Shout out to @chestertonnissan for bring my civic back to life! Tree branch went through the front radiator during a storm last week and I unknowningly drove it on a 90 degree day and melting all the engine snd stuff
Luckily there team are amazing and reinstalled a new motor from scratch.anyone that drives or works on foreigner cars knows how difficult it is due to the tight spaces and specialized tools to get the job done. The team did amazing tho! Definitely check them out if you ever need work done! Great job guys!thank you!
No automatic alt text available.
I drove an hour and a half to go to this dealership. I bought a Jeep Compass yesterday and I was completely pleased with my experience and everyone I met there from Mike the internet guy, Joe my salesman and Frank in finance, everyone was awesome.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.