No pressure sales, beautiful facility and their prices are better than many big dealerships. It was worth the 30 mile drive for me and while I didn't buy a car that day, when I find the car that I like and if they have it, I'll be back.
Finding a new car is so stressful especially when having to do it in a hurry. Mo really helped us through the process. When I wanted to tear my hair out he along with my fiance really calmed me down. I will definitely come back and recommend.
My experience with central kia has always been exceptional due to the fact my salesman Earnest Hughes goes above and beyond to make the car buying process easy! This has been my 6th car purchase from Central Kia all because of Mr. Hughes. I will always recommend Kia as long as he's there.
I want to thank you for the excellent service that I was provided with yesterday. I usually dread going to any dealership to have my car serviced and prolong my visits as much as I can (this cannot be good for my car in the long run). However, the honesty and respect for my time that I received yesterday by John Berry has shifted my thinking, at least with regards to this BMW location. The outstanding service I received will definitely encourage me to not hesitate as much when I need to take my car in. Once again thank you!
My buying experience was super simple, easily and quickly finished. I was thrilled with the car they helped me select and will recommend this dealership to my friends and family. They went above and beyond for me.
There was confusion on my part regarding the extended service contracts that I had purchased along with my new Ford Escape. Suzanne did a wonderful job of solving the problem for me and I am now happy with my purchase. There is no way to delete or edit my previous review dated 6/30/18 and it somehow got put in twice. Sorry about that.
After a day of car dealerships and not seeing or getting the service I was expecting, I walked into Dodge City of McKinney and was immiedately greeted by Bobby. He could sense the defeat I carried with me but he was persistent on me staying positive, that he has what I was looking for. I initially came looking at the Jeep but switched gears to the Dodge. Bobby worked with me on my credit and my monthly price point. We initially did not agree and C.J. came over to speak with me. After reviewing they were able to get me in an amazing vehicle for an amazing price and interest rate. They stayed positive, bent over backwards and took care of me all the way through. This was by far the best car buying experience I have ever had. Best customer service and perfect vehicle for my family!
We bought a 2019 Explore this week. This is our second vehicle to by from Tomes Ford.
Pam Pletz was our sales person for the Explorer. She was professional & friendly. Everyone involved made our buying experience a smooth experience.
Overall very satisfied. Do you're research and know how much you want to pay. The process was smooth, and not a lot of back and forth. Pam Pletz was great and I would highly recommend going thru her if they have something you are interested in.
Excellent experience. I'm a careful researcher and made several visits to the dealership. Mark, Johnny, Mike, and Coach were all very patient and answered every question. Final selection was an Explorer Premium not on their lot. Committed on a Friday night and they had the car on site, detailed, and ready for delivery mid day on Saturday. Super service and experience.
I went in with a specific vehicle in mind, a 2018 Ford Escape S. Spoke to Dennis Wilson a couple days ahead and we set an appointment. Unfortunately I was on call the day of the appointment and got called in, but Dennis worked with me throughout the day and at the end of the day, I drove away in my new Escape satisfied that I received the deal I was seeking.
This is the 5th vehicle purchase I have been a part of in the last 4 years. I come up from Waco to be treated like a friend. No pressure and a very relaxed atmosphere. Jesus alveraz is a great member if your team. He is always able to find exactly what I’m looking for. Everyone is friendly and professional. I can not say enough. I’m looking forward to my next purchase already. Thank you
Transparent, professional, no pressure tactics, and service after the sale. Exceeded expections considering I haven’t visited a non-luxury brand dealership in over 20 years. Mark Clayton was great, there were no sales tactics employed, and finishing the transaction was devoid of the usual push to add “extras”. Well worth the 40 mile drive.
Dan and the rest of the guys were awesome. There was no price haggling because they beat my expected purchase price in their first try, beat my expected interest rate, the first try and satisfied my every question from start to finish. Took maybe two hours to drive away a completely satisfied customer.
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