Honestly, our salesman, Sam Riner, made this the best, most comfortable car purchase we've ever experienced. He was extremely knowledgeable about the vehicle we were buying (2018 4Runner TRD) and took the time to explain it all to us. Not only that, because we were crunched for time, Sam brought us the vehicle all the way from Madisonville to Humble, TX - that's 184 miles round trip! And such a gentleman! We are grateful.
We bought a 2019 silver Sante Fe today and it was a great experience thanks to the friendly, knowledgeable and professional staff. Ethan was our salesman and we could not have asked for better service. He was absolutely great to deal with. Lee, the GM, was supportive and helpful and Scott, the finance officer, was fantastic. We have never had such a thorough and informative training on all the bells and whistles of a new car as we got from Dyllun. He knows everything there is to know about the vehicles they sell! I highly recommend checking out their great deals and service!
I purchased a CPO Genesis from Hyundai of Huntsville a little over a month ago. I am an out of town buyer and was able to work directly with the General Manager and we were able to have a very frank discussion about our expectations from the deal.
This was by far the smoothest vehicle transaction I have ever been part of and the entire staff was completely outstanding from the sales office all the way through the finance office.
I had an issue with the vehicle shortly after to purchase that most dealerships would not be willing to help with on a used car, but Hyundai of Huntsville immediately stepped up and solved the problem promptly and with absolutely zero hassle.
I would wholeheartedly recommend Hyundai of Huntsville to anyone and would love to purchase a vehicle from them in the future.
I came in, told them what I was looking for. They didn't try to sell me anything I didn't want and worked with my. I had bad credit and they still got me approved with an awesome deal on an Elantra. Wonderful crew. They helped me so much and I'm so happy with my car. They even call every once in a while to make sure everything's going well! All of this and not to mention everything only took a little over an hour. I will most likely buy all of my future vehicles from this place!
While I ultimately went another direction, I appreciate the time taken by the team at Team Dodge in Huntsville. I requested pricing on an in stock unit and received the requested information promptly. We were unable to come together on pricing but they were upfront on the price they wouldn't go below as they felt they didn't need to discount any further to sell the unit. They didn't waste my time or try to play any games with me and that is appreciated.
I would recommend Keith as a top in car sales. I went there not knowing him and his customer service was more than I could have expected. He was very knowledgeable about my vehicle pick and never pushed me in decision making. Very professional and I would use him again to buy another vehicle. He???s a asset to the Thus dealership.
Soft sale, comfortable atmosphere, excellent customer service definitely made this purchase a pleasant experience. Dealing with Sam Riner was a breeze & his enthusiasm is contagious. His professionalism plus his down-home manner won our hearts. This dealership allowed me to put $500 down on a truck- for a 6 day hold -fully refundable- until we were able to make the 75 mile trip. We paid cash, so do not have a review on financing. I am an owner/operator of a retail sales store for over 25 years. Trust me, I know customer service and these guys are on top of it.
This is my second automobile purchased with this dealership,I'm 68 years young and have purchased many vehicles from many dealerships . I have never received the Care and Concern that I receive from the employees of Atkinson Toyota of Madisonville. Rachel answers the phone with a smile every time and truly makes you feel special from the start, Keith Yeomans the person I dealt with the most took the time and made the effort to ask questions and get to know me some as to better help with the right automobile for my family. Because I live over an hour and a half away I spent a lot of time on the phone asking questions and comparing different options online, a couple of times Keith was either with someone or out for the moment, so I was then speaking to Billy Bean who knew about my conversations with Keith and he also asked questions about my wants and needs ,showing true desire in making sure that was getting the best deal . Keith and Billy working with my credit score and the upside down trade in were able to let me drive out with a 2018 Toyota Tacoma with a low down payment and very reasonable payments, but before I drove away Carey Johnson reviewed the make ready process that had been already performed and explained the maintenance schedule and how the new Toyota's differ from some older models so that I wouldn't be worried and even set up a appointment for my 5000 mile 1st maintenance visit. I will recommend Keith and Billy as well as Atkinson Dealership of Madisonville to anyone and everyone because of the Outstanding Customer Service that I have received there, saying that they exceeded my expectations is a under statement
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