I drove 3 hours to see a Dodge Ram 1500 that Curtis had on his lot. I was looking to replace mine which had been totaled in an accident. Dealing with the insurance company was somewhat difficult but Curtis worked with me and was so awesome, understanding and helpful. Thanks Curtis! Love my truck!!!
After several weeks of looking for a truck for our son and encountering shady experiences from reputable dealerships around town, we drove up from Franklin, TN to look at truck Curtis had listed on the internet. I talked to him several times on the phone before going and he was very kind and helpful. Upon or arrival, someone else was looking at the truck. Curtis told the person he had promised us we could view it first. It looked as good in person as on the website, so we bought the truck. Curtis also agreed to the price we negotiated over the phone, despite having received an offer of a higher price. We liked and appreciated his honesty so much that we have him looking for a truck for my husband and we referred him to someone we know looking for a vehicle.
Harper made buying a car fun instead of the stressful experiences I have had in the past. They never made me feel pressured and let me come in anytime for a quick test drive without taking an hour of my time to sell me on whatever vehicle I wanted to test drive that day during my short lunch break. I would recommend Harper to anyone looking to buy a car!
The very best car sales experience I have ever had, and at age 70, I've purchased many cars. Darrell Robinette, the sales manager, was the first person I contacted as the car was advertised on the internet and I live in Texas. Darrell gave me very accurate and detailed information about the car and then referred me to his sales associate, Bill Francis. Bill Francis did every single thing anyone could want when it comes to a professional sales person. He stayed in touch with me and my wife, pretty much on a daily basis, as we went through the process of purchasing the car. He was always available and helped through the sometimes frustrating maze of paper work when buying a vehicle from out of state. Bill made sure all the correct forms (there are a lot of them) were filled out and when we brought them to our local DMV, there were no problems. Thanks also to Sara McGill who assisted Bill with the paperwork. We love the car we purchased from Rice Buick GMC but it's even more special because of the wonderful people that work at that dealership.
Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !
We just bought our first car from Ted Russel Nissan, and it was a great experience! The staff was very patient and well informed. The environment was professional and low pressure. Robbi Denton did an amazing job helping my fiance and myself find the car we're going to have for many years to come. I would highly recommend going see Robbi at Ted Russel Nissan if you want a high quality, positive car buying experience with someone who really cares about her customers!
Scheduled an appointment for a recall issue. was told it would take 2 hours to complete. Service tech, Mr. Aquilera was very personable, pleasant and professional. appointment only took 1 hour. excellent service.
I had a great experience at Knoxville carmax location.
I went in with vehicle I wanted transferred and it was available within 5 days, even though it was quite a distance from Knoxville (Boston). Will Purvis, my sales consultant, was great to work with! I don't plan to ever buy a vehicle anywhere else again!! Thanks Will and Knoxville carmax staff!
I recently purchased a car (AS IS) from this dealer and after driving it for a day I discovered there was an electrical short in the car. I called Art, my salesman and told him my problem. He did not hesitate in beginning the repair process- and stuck with me until it was fixed. I was humbled for they had no legal obligation to me as I bought the car AS IS. This was my first solo vehicle purchase following the passing of my husband and I am so glad I found this place. NO PRESSURE from friendly, helpful staff- exactly what I needed. Thank you for your kindness.
Vincent was awesome as usual and helped us not buy one but two cars. I still have the Jeep I purchased from here over 10 years ago. We are extremely satisfied with our cars and look forward to recommending this car dealer to our friends and family. I always tell people to try here first and stay away from lots where you are sometimes pressured into something you do not want. Thanks again guys!!
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