Ron was a great help. He went the extra mile to help me not have to come back when there were some issues with their finance system (out of their control). It was good experience for my son who went along to see how buying a car works, and a great example of what he should expect.
I bought a used vehicle with no warranty.I had to purchase extended warranty.I. let the salesman know where I wanted the payment to be he came back with a offer higher than I wanted I told him I couldn't do that he got cocky with me so I walked out.I was on my way home when he called with an offer that I needed which was made by his boss.So if it wasn't for his boss getting involved I would of went somewhere else to get a truck.
Kevin Lindeman took the time to answer all our questions and was very professional. This was one of the best car buying experiences we have ever had. No pressure and gave us time to make our decision. Really appreciate that. Will definitely recommend Kevin and Raabe Ford to others.
Kevin L., Jessica A. and Joe gave outstanding help
by Cynthia Heider from Cridersville
November 5, 2018
Kevin Lindeman gathered the information I requested and did not transfer me to another person as a different Ford dealership had. He even lined up the three cars I was considering so I could compare. He took scheduled vacation time during my decision process and Jessica Armentrout capably helped me navigate the financial process. I changed a feature I had requested and Joe quickly secured a vehicle for me. When the vehicle arrived, Jessica went over it with a fine tooth comb and found a small scratch. She went out of her way to make it right. The financial person in the office was pleasant and kind. The service technician who adjusted my headlights per my request was friendly, efficient, and competent. It was not even a scheduled request. I am glad my brother recommended Kevin Lindeman at Raabe Ford!
I was interested in a car they had online and emailed them a few times for an estimate on the vehicle taking my trade into consideration. Gave them mileage, VIN #, etc but never heard back. Then they emailed me asking if I'm still shopping. I said yes here is the car I'm interested in gave them my trade info again but no response.
I have been buying new cars and trucks from Kevin Lindeman at Raabe Ford & Lincoln for over 20 years and My latest purchase of a 2019 Lincoln Continental was also handled by Kevin and he was assisted by Jessica Armentrout in explaining all the features of the New Lincoln. Kevin went above and beyond expectations to order my New Lincoln. So thanks again for your excellence in the delivery of
my new 2019 Lincoln Continental.
Buckeye Ford and Todd Seitz! Best customer service
by Shannon Jordan from Cridersville OH
August 5, 2016
I got my Ford Fusion back in Oct 2015 and it was the best experience! I had Todd Seitz as my sales man. He is awesome! I told him what I wanted in the specs for my Fusion. They did not have it so he went and found it for me and got it sent from Detroit to Sidney, so I could purchase the vehicle I wanted. I would highly recommend not only Buckeye Ford but Todd Seitz to anyone interested in purchasing a new vehicle! Since the purchase the customer service has not ended. They call, send letters and email to check in, and make sure that I am still satisfied with my vehicle, my purchase and my service. Thank you! I will definitely be back!!
I had been looking for a pick up truck for awhile. I looked at Buckeye Ford website and seen a used truck I liked. I went there and met with Todd Seitz and he was very helpful. I bought the truck and was very satisfied with the whole experience.
This was our second time getting a new vehicle through Raabe Ford and our customer service was great as always. My family has been doing business with them since the early 90's and will continue due to their customer service and seamless process. Kevin Lindeman & Jessica Armentrout were very easy to work with and would highly recommend to anyone looking for a new vehicle!
My experience at Statewide Ford in Van Wert, Ohio was excellent. Randy Custer, the salesperson, helped me find exactly the Escape that I wanted. He was knowledgable and thorough. All of the staff was friendly and accommodating. I LOVE my new Ford Escape!
love my 2016 Fusion had a issue with key but dealer resolved this with me and it is much appreciated. this is a great car low miles and great shape.
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