I hate buying cars. Everyone does, but the last time I went through this process I ended up having an emotional breakdown in the middle of a dealership. Needless to say, I was not looking forward to the car buying process. I would have rather gotten a root canal with a dentist that doesn't believe in painkillers.
I can honestly say Minooka Subaru changed my panicked thoughts on car buying. From the beginning, they were honest and forthright (they actually advertised their cars at the price they offer you, can you believe it?). The entire experience took less than two hours and I walked out with a smile on my face, a new car, and a great deal.
If you are looking for a dealership that won't make you feel like you just gave up your firstborn son when you leave, look no further. I drover an hour and half based off a friend's recommendation, and it was worth every mile.
Ask for Pat, he's the man.
Heather the service manager was very attentive to our needs and ensured our truck was worked on promptly so we would have it available for a planned trip. Alex in service was also very helpful and a key player in making sure a rental vehicle was available while our truck was being fixed.
was very pleased with the service and collision repair when my car was hit by a deer. THe repair work was excellent and is invisible now that its completed. I was also very pleased with the service team as they called me twice a week to keep me fully posted on the progress of the work a nd when it would be ready. It was also easy working with them as they supported the insurance demands and overall was very smomoth. I am very please with this service and the quality of repairs
My car's piece that sends the signal of gas to the engine was malfunctioning and I was stuck on the side of the highway. I called Barber's and they took me in immediately. They ran all the diagnostics and found nothing and sent me on my way. One city block away the same thing happened and when I called they took the car in and gave me a loaner until they determined and fixed the problem. The only problem I have is that I believe there should be separate loaners for smokers and non-smokers because I drenched the car in Febreze and it did very little good, and I am sensitive to smoke.
The men that assist you in the Service Department are above and beyond. They are both friendly and helpful when you are in waiting at the Service Department. You are greeted with a smile and never ignored. Hats off to Barber Ford Service Department....the best I have known....
Had annual service and oil change, rotation of tires and recall issue taken care of. Everything was fine, but, did take longer than I was told. Wish it was cheaper, but, overall, I was satisfied with my experience.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Dave went above and beyond to ensure the service experience was a positive one. He was very informative and communicative during the entire repair. The repair was significant and took longer than expected. Dave made arrangements for a loaner car so I would not be inconvenienced. Thank you Dave!
We discussed why Mitsubishi oil changes are better than other vendors & it gave me even more confidence in this team. I have gone to this place before for services and they never disappoint. Definitely recommend.
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