We had a great experience purchasing this vehicle for our son. Our salesman wanted us to get the best vehicle value for our budget. We felt going in we might purchase an Explorer but we were given options based on our price point that we were working with. As it turned out we purchased an F 150 pickup. Our son was beyond excited and we felt we came out with a great vehicle for him. We had a great experience. We were in and out in a short period of time too. We would highly recommend Utter Family Ford.
Josh was an excellent listener and very patient during our car shopping experience. He instilled confidence and trust in Classic and gave a sense of relief to dealing with the final decision to buy a car. I’m appreciative of the care and details of everyone we encountered! Thank you!
Best Service dept I have ever worked with. My wife or I have no worries as the Service Dept call, leaves text whatever needed to keep our car on the road. We just have to tell them where the car is for oil changes, etc...and they come get it and take care of everything.
The service dept alone will sell the next car
As a second purchase from Holiday Ford, this re-affirmed my opinion of a wonderful dealer to purchase a vehicle from. Sales person Shawn Davis professionally and efficiently provided an excellent sales experience. Negotiated price was very fair and quickly achieved. All services surrounding this sale were performed at a very impressive level.
I’m still in shock on how easy it was to deal with this dealership. This is our 6th car purchase and it has been the most successful and enjoyable experience. Though we were 6 hours away they accommodated our distance and delivered our new car to our front door and drove away in our trade in. We saved about $10k on our purchase at Holiday versus dealing with a local Ford dealer!
INCREDIBLE CUSTOMER SERVICE AND FANTASTIC SALES FORCE!
by Lisa D, from DealerRater.com
November 0, 2018
INCREDIBLE CUSTOMER SERVICE!!! EXCELLENT SALES STAFF!!!! We purchased a used pickup truck for my son who is 18. He worked all summer and saved his money up to buy the truck he REALLY wanted. Two weeks into owning it and paying cash for it ($9500.00) the truck just stopped. Dead. I called Joey the Service Manager there and they got it in ASAP. I was having to leave town and explained the urgency of getting this vehicle fixed so that my son could have wheels while I was out. Joey and his team worked diligently and got it fixed in less than two days! Constant phone contact, emailing and wonderful communication by them to keep us in the loop and get the job done on time and NO CHARGE! I can't begin to tell you how this kind of services does NOT EXIST in the city at the city dealerships! This is the second vehicle I bought from this dealership and the second one I bought this year. (two teenagers driving age) I can tell you that Bonham Chrysler Dodge beat the city dealership HANDS-DOWN. No comparison at all! The city dealership could give two flips that my kid was driving a car with issues that they sold me, but not this dealership. I could keep going on but it is clear that Bonham Chrysler Dodge takes pride in their inventory used or new, takes pride in their customer service. They walk the walk, they put their money where their mouth is and the DELIVER! Don't waste your time with anybody else!
I went car shopping a month ago. I hate car shopping but Damian was awesome. Knowledgable and no- pressure. He made the experience tolerable and that’s a major accomplishment because I hate car shopping.
I seriously can’t speak highly enough of Charles, Chris, Michelle and the rest of the team. I can in by myself after being taken advantage of at other dealerships and not only did they take amazing care of me it was the absolute easiest car buying experience of my life. They were also able to handle all of the after market stuff I wanted done and they did it at cost. I am blown away by them, I will not be doing business anywhere else! Oh by the way, I love an hour and a half away and I can honestly say it was worth the drive
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