Great place all around! Great customer service and friendly staff.
Best riding vehicles I’ve ever owned
by Gwin Montou LaSportsman from Carencro,La
January 12, 2019
Like the features, gets decent gas mileage for a four wheel drive. It’s very quiet and rides good, has plenty of power with the 5.0 V8 but the new 10 speed transmission is junk, it doesn’t know what gear it wants to be in !!!!
I recently purchased a new Expedition after the AC went out in my Van. I called up and visited with one of the Salesmen over the phone to see what they had in stock that might fit my needs. We went in with the kids and ended up taking the vehicle home with us that afternoon after they got everything all ready for us. The Salesman even came out to the house to help put the finishing touches on a few minor items that we were having some trouble with.
Hands down the easiest and best experience that we have ever had in buying a car.
Will definitely go to them the next time I am looking for another vehicle.
by Susan from Monongahela
January 7, 2019
Always drive a Ford ranger but recently switched up to a Ford F150. I am super happy I did. The inside us amazing and it rides as smooth as any luxury car I have ridden in. Great vehicle.
My sales rep spent all the time I needed and explained in detail the ins and outs of the vehicle. He was very patient with me and was there for follow up questions after the purchase. Mark was great and if I ever need another vehicle I will contact them first.
Best towing vehicle I've owned.
by RGO from Richland, WA
January 9, 2019
Truck is a Max Tow, ecoboost, that has exceptional pulling power. It's anti-sway capability is impressive. if the trailer gets caught it a side wind etc the anti-sway will cut the trucks throttle and engage the trailer brakes, which puts the trailer right back behind you.
The only issue that has come up is the inter-cooler for the engine oil is located in a position such that it is easy to overheat the turbos which does cause them to fail. Later models seemed to have corrected this problem.
Even being a used vehicle it seems long lasting. Drives smoothe, great exterior and interior. Systems all upgraded, power locks, back up camera small for the size truck it is but nice. Would definitely recommend!!!
Had an excellent experience buying a car from Neuville. Dan was amazing & went out of his way to get us into a new Malibu at an affordable price. Highly recommend Neuville for your vehicle purchase.
Most dependable and useful vehicle I’ve owned.
by Fdcbugle from Woodbridge,va
January 11, 2019
Lots of room for anything. Interiors are comfortable and clean. The v8 has ton of power and it sounds like a dream. Not bad on gas considering it’s a big truck. Can tow just about anything, and comfy enough to put my two toddlers in it every day.
Had a great time working with Clyde as a sales person and in the finance department. Everyone was friendly and they were extremely fair on our trade in for our new purchase.
Great truck. V8 has lots of power for towing.
by Icemac from Ponoka County Alberta
December 18, 2018
Great truck. Lots of power for towing. Great options. I have had no issues with it. Test drove all of the import and domestic trucks before deciding on buy a ford. Bought it as it had better quality than the others.
Curtious professional knowledgeable represented the product well presented the truck to me very clean and went through all the electronics with me glad to have a quality FORD dealer close to me will be doing future business with Klein.
Best truck ever!
by Tele from Alexandria, NH
January 6, 2019
This 4x4 truck is awesome. It is a 2016. But, still smells brand new. It is very clean and is everything we need with very low mileage.
A great dealership, will find a way to get you into a new vehicle, they do and will go out of their way to make sure you are happy even after the sale. Will do business with them again when the time comes.
This truck had all the things I thought I would ha
by Fish from West Lafayette IN
January 11, 2019
This truck came equipped with everything I thought I would have to add after purchase. Very comfortable for me at 6ft 4in and my wife at 5ft 1in.
Very good experience. Salesman Jake very impressive. Went to a number of dealerships looking for what we wanted they all said they would call when they found one,no calls. Jake called 30 minutes later and got what we bought. They also replaced tires & battery which was a nice addition. Very friendly and a awesome place to purchase your next vehicle. Highly recommended.
High value and performance
by Noiz from Jackson, WY
January 8, 2019
Great fuel mileage both hwy and town. Back seat has more room than any truck I’ve ever owned. V6 has sufficient power for loads and passing
Worked with Jake and Will O'Kane to find the SUV that checked all the boxes. Great car, great service. Make the drive, ask for Jake.
Best Interior Design
by Jill from San Diego, CA
January 12, 2019
This truck is perfect. On the outside, it’s sleek and good looking, and it drives great, with better brakes and acceleration than my last car which was a minivan. The inside of this truck is everything I want, it has nice features like a touch screen that’s easy to navigate, but also an array of buttons so you aren’t stuck relying on a less responsive screen. The seats are large and comfortable and the interior is enormous.
Impressed with the power from the ecoboost, i was on the fence between the 3.5 EB and the 5.0 but very glad i went with the EB. More power than any truck I've ever owned and 19mpg. The Interior has more features than pretty much any other comparable truck and is well thought out. My only complaint is that Sync 3 is terrible. Its impossibly hard to update, lags 2-3 seconds after you touch the screen, wont scroll, and doesn't understand voice commands. The only saving grace is that if you hold the voice command button you can use Siri from your phone rather than the sync lady, it bypasses all of SYNC's interface and just uses your iphone which is much better. I would also recommend getting the updated USB module so you can use Apple Carplay, that interface is far and above that of SYNC.
I had a great experience buying a "new to me" car from Tim at Auto Sense. He made the process easy and fun! He was very responsive to my questions by phone and email. He even held the car for me, with a small down payment, while I waited for my loan check to arrive. He corrected a couple of minor issues that I found with the car quickly and without any complaint.
If I had to nitpick, I would say the only thing that I was disappointed with was that when I asked about open recalls on the vehicle that history was not provided to me - but Tim did tell me how to get that information and I was able to find out after the purchase that the recalls had all been taken care of.
Overall, it was a great experience and they earned a loyal customer!
Awesome truck overall
by Pat from Spooner wi
December 27, 2018
It has a lot of options that I like however it has a lot of issue mechanically that had to be fixed and there are still issues with the truck that the dealership won’t fix cause there shady
Ryan and Clark were exceptional to deal with in purchasing my "new to me" vehicle.
No pressure also made for a pleasant experience.
One of a kind... trucks.
by The Bull from Ramona, CA
December 16, 2018
Meticulous put together. You’ll be looked at everywhere you go. Very reliable and strong. One look at this vehicle and you’ll fall in love. A once in a lifetime opportunity for you to own the best.
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