I really liked my salesman Josh Weatherall, he was very prompt on the cars that wanted to look. He was also very professional and kind. We really appreciated Josh and the GM for staying as late as they did for us. We love our new Ford Explorer thanks again Texas Country Ford for making us comfortable during the process.
I would give them all a 5, but everything and everyone has room to improve. Overall, they have GREAT customer service and made my buying experience an easy one. I am a loan officer and I am very picky/ skeptical about purchasing new/ used auto's, but they stuck to their word the whole time! They even met me at the dealership on a Sunday to accommodate my schedule! Thanks, Tripp, Marty and Cleveland and the rest of the crew!
I found my vehicle online on a Friday afternoon and submitted a credit application through the dealer website. Within 30 minutes Josh reached out to me by phone and was able to tell me I was approved before 5 p.m. the same day. I am rebuilding my credit but had no issues getting financing and the whole process was flawless. Josh as well as the Rossel in the finance department was professional and made this a very pleasant experience.
I have dealt with Elliott Auto Group since I was 16 years old. My parents bought my first truck there, and have often looked to them first when purchasing a new vehicle. The staff is friendly, nice, caring, and easy to get along with and the facility is great. It's not often that people have several generations of a family purchasing from the same dealership/people. I highly recommend Elliott Auto Group to anyone looking to purchase a vehicle as they make the process an easy one.
Excellent dealership in every way. I would recommend them to any one looking for a vehicle. Marty went above and beyond in finding the truck I was looking for. They were also very helpful in finding a used vehicle for us as well.
I would like to let you know that the dealership and sale staff are the best. I would recommend then to anybody that is looking to buy a vehicle. We had a salesman named Marty that helped us. He was very well informed on the product that he is selling. Go see Marty at Stanley ford for a layed back car buying time.
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