Absolutely incredible experience!!! Love my new California Special Mustang!!! The whole team is there to help and we all had a lot of fun during the time we were there. Customers for life!! Thank you all!!
I bought my Ford Edge here 10 months ago and these guys are great to work with. They strive for excellence and customer service is top notch! Their service department is by far one of the best I’ve ever experienced. The staff here always welcomes you with a smile! I highly recommend anyone to Harrold Ford who wants to get the best price and service in the greater Sacramento area.
Honest dealer and non-aggressive sales staff. Good
by K.G. from Carmichael,CA
June 4, 2017
I couldn't find an honest deal at auto malls! I went to Harrold Ford and got exactly what I wanted in 5 minutes. I drove away in a beautiful used Taurus SES, that was 15 years ago and I still love it. No major repairs at all! I'll never buy a used car anywhere else.
Not often do I find a place that actually listens. I had a brake noise that not only worried me, but drove me and all of the dogs in the neighborhood nuts! It only made the noise at certain times, like first thing in the morning, when I was backing out of the driveway. Of course, when I dropped it off, it wasn't noisy. I spoke with Shanna and she suggested that we leave it overnight and the tech would check it out first thing in the morning. Made sense, not sure why nobody else ever suggested that.... Got a call in the morning that they found the noise and repaired it under warranty. All better now. She also suggested a new air filter which I was embarrassed to say had not been changed in the three years that I've had the truck! So, all that and my truck was ready for pick-up before noon. Don't know how they did that because they sure looked busy. I guess the good shops are always busy. But Harrold Ford and Shanna still were able to get the job done in a short amount of time!
I recently purchased a used Ford Fusion. I brought it in to be serviced and was pleasantly surprised how accommodating the service department was to my needs. Shout out to Joe Hansen and his service crew for making my multiple visits speedy and convenient.
We took our F-150 in to get some repairs done on a recommendation. It was so worth the drive! We got wonderful service, great communication and great work in a quick and efficient manner- and at a lower price than our local dealer! Joe and Shanna were awesome and we are very thankful for their help. I would definitely recommend them and will return when I need work done- or looking to purchase!
by Marguerite David from Rancho Cordova,California
May 5, 2016
I love this dealership! I bought a car from them and had to take it back for routine service. The staff was knowledgeable, friendly and attentive to my needs All of my concerns were addressed and the repairs were done in a timely manner. The staff goes above and beyond to ensure their customers are completely satisfied. Both the sales and service experience exceeded my expectations. The dealers senior management runs a well organized, detailed oriented dealership and focuses on exceptional customer service that is second to none. Look no further, come to Harrold Ford for the best service in Sac town!
Jan, 2014, I purchased a new f 150. I needed some warranty work done on my ac. the wait in the old waiting room was a joke. today's visit was great. the waiting room has been moved to the front showroom, eliminating the morning sun. they have a nice lounge set up with tables and tv. the tables are great for using your laptop. from the onset, a lady would visit with everyone to aid in shuttle or rental needs. the service writers would come up front to discuss any repairs need. there were plenty of snacks and donuts.they have definitely kicked it up. i have purposely NOT been back since 2014 because of the lack of attention to the people that are waiting in the lobby. from today forward, i will resume patronizing Harold Ford with my vehicle needs. Ed G.
Had a good experience working with both Kyle and Cain internet sales. They worked with us for well over a few years to make sure we got the car we wanted. They were patient and well informed and made car buying much easier. We are pleased with our purchase! Kyle and Cain work together and there was always one of them to help us. I recommend them highly.
New auto purchases can be difficult or easy, my experience was difficult. I was asking for as price match of an offer I received at another dealership nut the wrong color. They fumbled around, stalled, and finally made an offer far from reasonable. After 3 1/2 hours I went to another dealership, got my price, and completed the purchase quickly.
I’ve purchased 4 vehicles from Folsom lake Honda and also had all 4 vehicles serviced here as well. Every visit my experience has been amazing. Everyone I’ve dealt with has been extremely friendly and helpful. I couldn’t imagine going anywhere else to purchase a car. This place is great, honestly if your looking for a car you need to go see them you won’t be disappointed.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.