Excellent purchase experience at Lenz Truck! Tony and Justin were great and got me into a truck without any hassle. They made everything work for me on my schedule. THANKS!
Love my truck!
by Bob SV from SV ill
October 18, 2018
I owned a F-250 in 1999 and absolutely loved it but later traded for a Dodge then to a Chevy and never was as Happy then when I had my 99? Ford. I am so Happy to have purchased a used 2015 and I am so Happg! It meets all of my needs in a Truck!
The entire process was so easy with EvS. I was looking to lease a Ford Edge, and Alex was upfront about the deal terms and patiently walked me through all of my questions. Multiple people on the team stayed late to help us get through the paperwork and get us out the door, and they were able to support getting the process started via email. I usually feel like I'm getting screwed somehow in a lease, but did not feel that way with this team.
Ford F-250hd xlt PowerDiesel 4x4
by TheEdge64 from Wisconsin
August 23, 2018
Plenty of legroom, which we all love, Nice interior, even though it doesn't have all the bells and whistles, Quite ride and it doesn't sound like those old diesels, nice size bed, and drives very nice. We are very pleased with this truck, we've only had it for one day, but so far we are very satisfied with this truck and are glad we bought it.
We were visiting for service on our present vehicles. The Lynch staff had expressed interest in our 2015 Terrain for their used car inventory. After a good trade-in offer was made to us, we started looking for a new vehicle. Several good options were presented to us including 2019 and 2018 vehicles. Alex and the Lynch staff were friendly, professional and answered any questions we had. Alex came in on his day off to complete the process. We are happy with our purchase of a 2018 Terrain.
Great work truck!!
by Spidey from Tulsa, OK
September 22, 2018
Great work truck! Lots of truck bed, great power with 6.7 diesel motor and room for everyone and the dog! 4x4 takes you and your equipment anywhere!
My experience from the end of November until now has been a 2.5-3 Star.
Specifically went to this location to look at at a vehicle. The sales rep was helpful and professional. Completing the paperwork and finalizing the sale took way too long, hours!!! There was one finance person helping four people in line.
Make sure you pay attention to details!!! Vehicle did not come with floor mats. Strange to me. When they dropped the vehicle off it was not detailed nor was the gas filled up per agreement, so when I called about everything they did cover the cost of new floor mats. Great customer service, right?
Fast forward to it now being summer. My air condition does not work. Per manager who was not customer friendly and rude on the phone, stated “anything can break on a used vehicle”. Makes you think you need check EVERYTHING before you purchase.
In my opinion, poor customer service. I would think you’d want to retain your customers by trying to help them out when the vehicle is less than 6 months old to them. Will not be going back to them to purchase my next vehicle.
Best truck I’ve ever driven
by Bobbyk20 from Lincoln,NE
August 21, 2018
The truck met all my needs. The truck pulled anything I hooked up to with no problem. Never in the shop. Regular maintenance kept it running great
Our salesman Bob West was great and really listened to what we wanted. No high pressure sales. Everyone there was great. My husband and I were blown away on how willing they were to work with us to keep us within our budget. Great experience.
by Dalzerie from Fall River, MA
July 10, 2018
Our kids prefer to drive In the truck rather than the other 3 cars we have. That should say it all. The other cars are newer as well. Lol
This is a great truck. It's big but you don't feel it so much when driving it. It's very comfortable and has all the gadgets and power you could want. The family loves the room they have in the back seat.
Fuel economy could be better though. I would by again.
I will definitely go back for a vehicle in the future. Great customer service. I didnt feel pressured into buying. They made the whole process stress free.
Not living up to expectations
by elevatormechanic from vero beach, fl
June 24, 2018
The truck is reliable, but the is a ongoing problem with a vibration between 40-45 mpg and 60-70 mpg. Has been aligned three times, balanced 4 times, new tires, checked for bent rims and still no resolution to the vibration.
Will definitely be returning to Lenz in the future. Got an amazing truck, for a great price at the Minocqua location! No pressure to buy, and very helpful customer service!! I will be recommending Lenz to family and friends for sure. Thank you Sam!!
I spent several months looking for a diesel pickup. Ive compared prices from dealers all over the state. I can confidently say that my dollar went further at Summit than it would have gone at any other dealer. The prices on their inventory are very very fair.
Summit Automotive is the best. They are there to help with purchasing a new or used vehicle with a no pressure sales force. I have purchased too many vehicles to count from this location and have not been disappointed by the experience and or service department. We currently own a Dodge Dakota (yes from 2008 runs like a top), 2017 Dodge Journey, 2008 Jeep, and a GMC Terrain. All purchased at Summit.. Keep up the great work.
Very professional and friendly staff, you won???t go wrong buying from them as they do an excellent job. Alex was great to work with and I would recommend him and the dealship to anyone looking for a new or used vehicle.
i lost my wife 6 months ago and didn't think it would come up while at the dealership. But my wife was always the driving force behind me when buying a new truck. Linda would have enjoyed our time at summit auto . Boy she would have loved driving the New Ram i could see her in it. i had a few moments and Dan was understanding. Dan is an asset to your dealership Thank You
Jake and the staff were upfront and honest with everything, no strings. It was very refreshing. The sale price as advertised was the price. Thank You
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