Dealt with Charles Jackson on buying a Cadillac Escalade everything went well and my wife is happy didn't learn everything about the vehicle it was to late by the time we left but they did offer us to go back another time for them to show us
Great communication w/ all employees. Made an excellent purchase w/ information about the performance and operation of the vehicle. Quite positive/informative relation with Maria Cauich, sales representative.
I really like having my car serviced here. I feel like my service rep knows me and cares about this issues I bring him with my car. They do the job right every time and you leave very satisfied. You don't just feel like another number with car problems.
William Phillips made it so easy to buy my new truck a 2019 F-350 Platinum that is Black. It was so great working with him because he made the experience effortless. Friendly Ford of Crosby has great people working for them and I will be back to buy my next vehicle from them.
Didnt like the fact that because you buy a car cash they cant provide you not even 1 day warranty like what if you didnt notice something minimal they should give you at least a week i mean not necessarily on the body of the car but at least any mechanical things you may have not noticed like a horn not working. -_-
You will not find a more dedicated group of people in taking care of their customers. Went above and beyond what I have ever experienced from any dealership. I would not hesitate to recommend them to anyone. Very nice selection of quality vehicles also!
Everest Motors, diesel truck division were a little slow in understanding the demands of my rigorous work schedule (6 days a week/12 to 14hrs per, or 21 straight ) which didn't leave much time to come in and inspect, review and pick up the truck. BUT, they quickly realized and worked above the norm to help close this deal. Brad Esmaeili, my sales guy along with the rest of the team, rose to the occasion and got it done. They also did some post sale work on the truck on a really simple erroneous error, code, sending it back to the mechanics to go through everything as they stand behind their trucks. In the end, I am happy and would buy from them in the future.
My niece picked out a used car on their lot she wanted. I agreed to go with her to look it over and help her through the buying process. We talked to Lisa Requenes who was the sales lady. She was very nice and helped us through the buying process. We negotiated a deal which she turned into the sales manager Brian. He made a mistake in our favor on the paperwork. I expected a fight but he came back and admitted he had made an error in our favor and we could have the car at our original offered price. What a pleasant surprise. A great buying experience. I could not have ask for a more pleasant car buying experience
I bought my first Toyota over here and felt I got the best deal with salesman, Alex Wier. Other Toyota dealers were asking to much. I will buy my next Toyota here. I’m very happy with my purchase. Thank you
Planet Ford and Chris Peterpaul exceeded our expectations!
by HappyWithChrisPeterpaul from DealerRater.com
December 4, 2018
Chris communicated with me by email and was incredibly patient throughout the discussion. We were able to work out an agreement via email and my wife, Michelle, and I went to the dealership to finalize the purchase. When we arrived, with Michelle's 89 year old father in two, Chris greeted all three of us with incredible respect. He made the process as smooth as it could have been and we could not be happier. Chris made certain the car we chose and our experience exceeded our expectations.
My husband and I want to commend ms Hilda Garza and the finance manager David. My husband Shannon called the dealership and told them exactly what he was looking for in a truck and when we arrived ms Garza had the truck picked out to show us and withing a few hours we were doing paperwork and approved with 0% intrest!!!!....also I wanted to trade my mustang in on a new truck so in a few days later after my husband purchased his f150 4x4 .....we came back and once again Ms Hilda Garza helped me find the truck I wanted and she also made this buying experience pleasant as the first time we bought and again within a few hours we were signing papers on my new f150 4x4 truck I wanted!!!!.....Thank you ms Hilda Garza we love our new ford trucks!;)
Working with Jacoby Garmon was a great experience. My husband dealt with him on his purchase and I reached out to him to have him help me with my purchase as well. Everything was super fast and easy. Everything was done online and via text. Super convenient for me as I don't like wasting valuable time. I looked at the inventory on line told him what caught my eye and he got the ball rolling. Emailed him all pertinent info needed and once my paper work was ready to sign I just came in got that done and I was on my way. We dealt with both Chad and David for the financing part of the deal and they were both great at explaining all the offers/deals available to me. Great dealership experience overall.
Overall Ben found the car my wife wanted at a very good price. The only thing I was disappointed in was when taking delivery I found a small chip in the paint on the front bumper, no gas in car, and it was not detailed very well. I would have expected a show room quality car at delivery. This was not Bens fault it was his support staff. After they did a so so job of detailing it I would have thought they would have said somiabout the cio in the paint but no I had to find it. They say they are going to take care of it. We will see if they repaint it or just use the touch up paint.
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