Finding a new car is so stressful especially when having to do it in a hurry. Mo really helped us through the process. When I wanted to tear my hair out he along with my fiance really calmed me down. I will definitely come back and recommend.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This dealership made the buying experience extremely pleasant. No pressure sales, experienced Sales Reps who are attentive to the customers needs. From start to finish this was remarkable experience. We highly recommend Sam Pack's Five Star Ford!!
Gerardo Garvalena took good care of me, Jeff was also helpful. Gerardo took a series of videos and pics and sent me, and to sweeten the deal, he even threw in 4 new tires, which i know are not cheap for this vehicle. the Tesla arrived in pristine shape as advertised. the admin staff was helpful in getting purchase and registration documents as well.
Loved this dealership and the ease of the process. Jeff, Gerardo, and Michael were on point with everything and all had easy going demeanors allowing my wife and I to feel comfortable and right at home. Definitely would recommend to anyone looking for a family owned place that does it right!
G Makes it Easy! Great buying experience, quick, effortless, and easy! The atmosphere and environment at Lewisville Autoplex, as well as it???s employees, takes away the stress and intimidation of buying a new car. Easy to talk to, Wollongong to work with you to get the best deal, and genuinely want to take care of you. Would recommend Gerardo and Autoplex to anyone, anyday. 6Stars!
Gerardo has sold us our last 5 vehicles and he is absolutely great. We were in and out in less than 3 hours. It is always a straight forward deal with him, never a hassle or a big circus. I will definitely refer my friends and family to him.
Excellent service center and our awesome service advisor Ron Romano. We bring our cars there for the past 15 years and we are very satisfied. Everyone is very friendly and helpful. We appreciate all of you. Russ and Yasaman Contractor
overall from first contact to inventory search to purchase discussions to completing financing the team held up a #1 car buying experience. shout out to Casey appreciate your followup and commitment to helping find that car and to Taylor for finding the finance package that fit my needs. recommend when looking for a vehicle give this team a chance.
Another great experience at Town East Ford. This being the 3rd car we have purchased this year from Town East Ford I am still impressed by the efficiency and courtesy they provide. Shopping online is super easy, they find you what you want, they make the negotiation easy and the finance process is informative and helpful.
This is the first time I was treated like “royalty” (awesome
Customer service from All especially “Josh” my car sales rep) at a car dealer- from the time I walked in up to the time I drove off my new FORD Edge from FORD Rockwall parking lot!!! It was a dream coming true for me to own a NEW Car with the best offers a customer could ever hoped for!! I went in there to get a used car but I came out with a brand new car because of the best offers I could not just pass up!!! Praise the LORD!!!
I gave this dealership a 5 star because it was a great experience for me. From finding the car on their website, to email exchange, to face-to-face interaction all the staff I encountered were friendly and helpful. I love my car and would recommend this dealership to family and friends!
I went car shopping a month ago. I hate car shopping but Damian was awesome. Knowledgable and no- pressure. He made the experience tolerable and that’s a major accomplishment because I hate car shopping.
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