I went to Bob Thomas Ford looking for a new car after twelve years in my Explorer. I worked with Colby who was very knowledgeable, helpful, and courteous. Bob Thomas also met with me to welcome me to the dealership and let me know he was at my service. I expected to leave with a certified pre-owned Explorer. Colby showed me the new Flex with the eco-boost engine and I was sold. No high pressure sales, just great service.
Shults Lincoln had the vehicle we were looking for on the lot. We were able to complete the sale in one day. Kane went above and beyond to make the buying experience enjoyable. I would recommend this dealership in general, the Lincoln division specifically, and Kane Kolstee in particular
Wife and I were looking for a used truck. We found several we were interested in. The sales person on his first day working for the dealership explained the different warranties for each one. There was a couple of issues that concerned me and he and the parts department worked everything out to my satisfaction. The financial person was very organized and made the transaction very painless. I have used the service department several times and plan to keep doing so. If I am ever in need of another vehicle, my 1st visit will be with Sarchione Ford.
Dave Duke was great salesman.helped tryn to get me financed.great service.thanks for all your help.great dealership i have bought from them in past too.great used car sales department.i would always recommend them.
My truck was in the shop longer than stated. When I returned the loaner vehicle, the service technician inspected the loaner vehicle with a fine tooth comb before giving me the keys to my vehicle. I had left some papers in the loaner so I went back. There was a gentleman returning a loaner and picking up his vehicle. The service technician asked the gentleman was everything ok and is the tank full. The gentleman said yes. The service technician handed the gentleman his keys and said thank you. The service technician did not inspect this man car before he was given the keys to his vehicle. Maybe because I'm a woman? Maybe because I'm an African American? Not sure, however, this didn't sit well with me.
Elijah in sales and Amber in finance were absolutely amazing to work with! They helped me get the car I wanted, for the price I wanted! I would highly recommend this dealership and highly recommend Elijah.
We wanted to purchase a new car using the Costco Auto Program; the "authorized Chevy dealer" for Denver is John Elway Chevrolet. Our Elway sales representative - Tyler Brown - made this the most painless car-buying experience my wife and I have had (over about four decades of car purchases). We were interested in two Chevy models (Volt and Bolt); Tyler had both ready to test drive when we first arrived at the dealership and was very knowledgable about the operation and available options of both. Over the next week, he patiently answered all of our questions, and searched far and wide (even the inventory still in transit) to find exactly the configuration we were interested in. When we arrived to take delivery of our 2019 Chevy Bolt, Tyler had all of the details taken care of (battery was charged, car was detailed, paperwork was ready to sign, and our "Bolt 101 familiarization lesson" from Dylan Fiske was queued up). The whole delivery process was very organized, and my wife and I were both impressed with how smoothly and quickly things proceeded. Eric Williams made the financing side of the transaction very straightforward as well. Thanks Tyler, Dylan, and Eric -- and everyone else we interacted with at Elway Chevrolet! We'll certainly be back when it's time for another car!
I contacted the Sales Manager Haydn Howe, inquiring about this vehicle. I live in Hawaii and was vacationing to the Chandler area. I arrived at the dealership on Tuesday morning and Haydn asked Emil Najar to show me the vehicle. Emil took me through the car and answered all of my questions. We went out on a test drive and the car performed fantastic. I was going to look at another vehicle, but I was enamored with this car. I made an offer and it was accepted. The paperwork took a little longer than normal, as I financed through USAA and the car is going to be shipped to Hawaii. I drove the car for 5 days in the Phoenix Valley and now it is back at the dealership, awaiting transportation to Hawaii.
Emir's knowledge about Porsche is amazing and he gave me great insight into this vehicle.
Lastly, I had some concerns about the IMS bearing issue and the General Manager Russell Schwartzman took the time to explain this issue and reassured me about this great car I was purchasing.
I have bought many cars and this was a straight forward transaction, no issues at all.
Service department did an excellent job as they always do.
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