Awesome experience with Holman Maple Shade
September 20, 2018
I took a friend to purchase a Lincoln Town car to replace one involved in an accident, to Holman Ford Lincoln Maple Shade last week. After talking to John McKeon, in sales, we agreed on the car and scheduled to pick it up a few days later after some work was done. After taking delivery, the Car was driven home, but would not restart. I called John & he had the Lincoln towed to their Turnersville dealership, where we got an understanding call from Bob Hughes, the service manager at Turnersville. As it was already late in the day, He said the car would be diagnosed & repaired the next day. We picked up the car the following day and we were treated very well, as though it was a brand new car.
It was disturbing to have a problem on a car you just purchased, but previously being in the car business, problems happen, but the true test of a dealer is how your problem is handled. Holman is a very reputable dealership and we were glad we had made the decision to purchase there. My friend is very happy with the car and she will be an advertisement for Holman as she is a well respected member of Glassboro for 40+ years.
Thank you to John McKeon & Bob Hughes for the professional way they handled the purchase & service work on the "new to her'" Lincoln Town Car!! Definitely a 10 Star Dealership! Thank you!!