Thanks to Zach Harpin and his dealership I was looking to buy a truck but they didn't have any on there lots that I wanted. They were able to find 1 in the auction with the options I gave them, definitely made the experience a lot easier with A++ customer service
Tom was a pleasant salesman, No presure.. He answered questions. Also, he stayed past store hours to complete sale. So I could receive my Nissan Rogue that* night. Great service! And I Iove my vehicle. Will recommend you to others.
I contacted Amanda a few days prior to my buying my car, as this was my first dealership car buying experience. She was very quick to respond and answered any questions I had. I came to test drive two cars, and she had them ready for me as soon as I got there. After testing those two out, she was more than willing to help me with any questions or if I wanted to test drive any more cars. We test drove one last car and that ended up being the one I fell in love with. I came back the next day and got everything situated in under an hour. Made my first car buying experience pretty flawless, and I was not pressured into anything which was a relief. Please come here!
I purchased a 1 ton truck from Mr. Jacobsen. On the way home a front brake caliper got stuck. Luckily I was near a service garage where the brake problem was fixed. I called Mr. Jakobsen to let him know about my brake problem and he offered to pay for the repairs immediately. Mr. Jacobsen and Casey are first class people who offer quality used trucks at a reasonable price. Many miles later my truck has been flawless.
Hands down the best buying experience either my wife or I have had. Robert, Josh, Joseph and Mark were great to work with. No haggle pricing allowed us to speak openly on features, pros, cons and needs of our family. My trade-in value was higher than average KBB and what I had hoped for based on condition. The whole family took part in purchase, ensuring our 2 year old would like the new truck! From hoisting our son and NB car seat in and out of trucks, to arranging for change of address forms, to reading the vehicle for pick-up, the experience was easy, efficient, and fun! This is what purchasing a vehicle should be. We’ll be back next year for our family’s SUV…
I recently purchased a 17’ F150 Lariat from Mark Martin Motors. The selection of trucks they have is 2nd to none and that is not an exaggeration. I spent the better part of 3 months looking for just the right truck and no other dealer in the tri-state area stocks the quantity AND quality of trucks that Mark Martin Motors does.
My salesman Jordan was extremely attentive and knowledgeable. At one point during my inspection of the truck, the owner of Mark Martin Motors was casually walking by and stopped over for the better part of 15-20mins to talk with me and make sure I was happy so far in my selection process. He explained to me how they only purchase cars and trucks that “they themselves would buy” He was very genuine and honest during our conversation and it was much appreciated.
I absolutely cannot stress enough how positive this buying experience was. Mark Martin Motors has now been recommended to all my friends and family.
At my recent experience with this dealer ship I received excellent customer service. My salesman, Zach Harpin, was very friendly, knowledgeable and just did everything he could to make the process as smooth as possible. Would definitely recommend this dealership and salesman to my friends and family.
The gentleman that sold me the car, his politeness was wounderful. the manager that wrote up my final sale and had me sign all my papers, he was fine at first, but i need time to think on the extended warenty and after about 1/2 hour of neg. i told him i need time to think about it. his whole daminer changed towards me. i felt like because i didnt make more purchase's i felt like i wasent a valuable customer anymore. also my car had low tire pressure from sitting for months the salesman said it would be taken care of. but when i picked up my new car i could tell they where still low so i had to take for air myself come to find the both my steer tires had 18 pounds of pressure and rear had 23lbs. was not happy about that even though i was told it was taken care of.
I have probably purchased 20 vehicles and I have to say that this was one of the best experiences ever. From the time I walked in, I wasn't harassed by pushy sales people but was quickly greeted and directed to Matt to answer some questions. I asked for numbers on their vehicle and to get a number on my trade. By the time I came back from the test drive Matt already had everything prepared for review. Came back with my wife the next day so she could see the vehicle and came back 2 days later to pick it up. We were under a tight timeframe and I asked Matt if we could be in and out in 20 minutes. He said he would do his best and we were done in 15! No pressure, extremely helpful and a great value.
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