Everything went great other than having another person back into the driver side of my Continental while it was parked in the service lane. Lesson learned is that cars should be moved out of the service lane as quickly as possible.
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
I bought my Ford Edge here 10 months ago and these guys are great to work with. They strive for excellence and customer service is top notch! Their service department is by far one of the best I’ve ever experienced. The staff here always welcomes you with a smile! I highly recommend anyone to Harrold Ford who wants to get the best price and service in the greater Sacramento area.
I travel in my Ram trucks all over the west coast for business. YOU WILL NOT FIND A BETTER SERVICE DEPT.
Always on time, courteous, and understanding of the fact that when my trucks are not working, Its a problem for me. You will not be sorry you chose this dealership for service.
The 2 salesmen I had were really great. My trips to check out and test drive cars were spread out over 3 weeks. No pressure, just patience with showing me and test driving used cars. Jeff and Chris were amazing . I will definitely recommend them to anyone shopping for a car.
I was expecting to possibly leave my car overnight, but my guy probably lit a fire under someone???s butt so that didn???t happen. He also filled my tank with gas, since my issue was someone vandalized my nozzle intake. My service turned out wonderfully, unexpectedly! Thank you so much Future Ford. Also, I purchased my vehicle here almost three years ago (it had 52K miles then, now it has 102K), and this is the vehicles first incident. Love my 2011 Escape. Thanks again!
We went in to "just look". Lisa helped us find the model we wanted and allowed us to test drive it. She explained all of the technology and features that were equipped on the vehicle. She then let us know the current incentives, but all as information, not pressuring us to make a move. I can't explain how thankful I am for her team and the expertise she provided us. We ended up driving home in a brand new car that fit all of our families needs and more!!
Was worth the drive to buy the car we wanted that was in stock. The staff went out of their way to accommodate me and my family to make the buying process as easy as possible without delay. It was almost like visiting friends rather than buying a car, just missing the BBQ.
Great service experience everytime. Darrell, the service rep., is friendly, efficient, and professional. My car was done on time and runs beautifully. Mustang GT
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