We brought the car in for a check-over after a - hmmm - 'road-side adventure. Smail crew gave it a thorough examination and a clean bill of health. Then they put on our sno-tires, balanced them, and did an alignment. Typical Smail treatment.
This dealership is wonderful. The employees were friendly, helpful, without any high pressure sale's tactics. They kept a car for me without a deposit. Their prices were excellent and no outrageous dealer fees. This dealership's customer service is exceptional. Thank you!
Meeghan Ford, 2551 Memorial Blvd, Connellsville, PA is totally AWESOME, EXCELLENT and OUTSTANDING in their service department. While traveling from Virginia to Michigan I experience a problem with my F150.
When I arrived and went into the service area Dee Knox met me and asked how She could help. I explained I was traveling and the problem. She advised me that a Tech would be back from lunch in about 10 minutes and She would have him look at it right away. 10 minutes on the nose and the tech Stacy Selby commenced diagnostics. In about 30 minutes he had the problem isolated what I needed.
Derek White the other service advisor came and explained what part and the cost of what I required. I told him ok let's get it and he set to work to get the part right away.
While I waited Gail Closkey the Receptionist/Cashier showed me to the waiting area provided drinks and a snack.
I really appreciated the small-town atmosphere and caring they provided to someone who did not know the area and the understanding of getting my vehicle fixed and me back on the road. Traveling as much as I do I have to say it was a wonderful feeling to know there are still folks who believe that their customers come first and their satisfaction is the most important part of their business.
Thank You DEE KNOX, DEREK WHITE, STACY SELBY and GAIL CLOSKEY for your wonderful service.
This was truly an amazing experience the car we bought was due to be inspected in December they had me drop it off inspected the car did Admissions and oil change and Alignment topped off all fluids changed filters and put four new tires on my car because they needed them all for no charge to us!!! I've never experienced anything like this and my husband has been buying cars for over 50 years and was totally impressed we will buy from Choice again!!!
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