We bought our Subaru Outback yesterday from Chris Taylor at Dellenbach Subaru in Fort Collins. It was the easiest car buying process I have ever had. I contacted him to set up a meeting to talk about what kind of car I was looking at (new, used) narrowed my choices between Outback or Forester and from there made a decision on the Outback. Chris was extremely helpful, very patient during my 500 questions and had a great attitude the whole time. I would say the entire experience was refreshing from your "average" car buying extravaganza where you feel smothered by the sales person who is trying to sell you everything under the sun. This was different, it was smooth sailing, never felt hassled at any point and even though I went back and forth to the dealership 3 times before I bought anything they treated me extremely well from the second I walked through the door until I drove away in my new Outback. Not only was my sales experience excellent but Subaru's in general are really excellent car's so that helps when trying to make a decision. If you are looking to buy a new or use Subaru I would save yourself the trouble of looking else ware and give Chris Taylor a call.
Felt like part of the family, respected and valued
by Paul & BJ from Fort Collins, Colorado
October 9, 2015
Having purchased many many cars and trucks over my 56 years and I must say this Subaru purchase was one of the best. Knowledgeable quality sales people and management made the experience second to none .We will definitely be back, I wouldn't change a thing! Our salesman spend all the time needed orienting us to the many tech and operating features. Never felt rushed. The finance man was quick and efficient (great job Buck) truly a PLEASURE. As a small business person I am jealous of the assembly of professionals Dellenbach has assembled in their Subaru Dealership. Well Done! Thanks to Chris and Charles and the whole gang!!!
This was our second car we bought from Longmont Ford dealership and it too was a very good experience. No pressure and lots of patience! Nick was fabulous and showed us whatever we asked to see and never tried to push us into anything. He walked away when we needed to discuss and was right there when we had more questions. He listened to what we were wanting and we walked away with a fabulous car at a fabulous price.
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