After a day of car dealerships and not seeing or getting the service I was expecting, I walked into Dodge City of McKinney and was immiedately greeted by Bobby. He could sense the defeat I carried with me but he was persistent on me staying positive, that he has what I was looking for. I initially came looking at the Jeep but switched gears to the Dodge. Bobby worked with me on my credit and my monthly price point. We initially did not agree and C.J. came over to speak with me. After reviewing they were able to get me in an amazing vehicle for an amazing price and interest rate. They stayed positive, bent over backwards and took care of me all the way through. This was by far the best car buying experience I have ever had. Best customer service and perfect vehicle for my family!
Bought a used Ferrari 458 Italia, mainly dealt with Shawn wa
by Doc.ferrari from DealerRater.com
November 10, 2018
Reason I bought was due to Shawn Waara briefing me well regarding Ferrari I had not seen.Shawn repeatedly sent pictures of things I wanted to know regarding car such as Navigatiin , year of manufacture label etcetera
Gerardo Garvalena took good care of me, Jeff was also helpful. Gerardo took a series of videos and pics and sent me, and to sweeten the deal, he even threw in 4 new tires, which i know are not cheap for this vehicle. the Tesla arrived in pristine shape as advertised. the admin staff was helpful in getting purchase and registration documents as well.
Loved this dealership and the ease of the process. Jeff, Gerardo, and Michael were on point with everything and all had easy going demeanors allowing my wife and I to feel comfortable and right at home. Definitely would recommend to anyone looking for a family owned place that does it right!
G Makes it Easy! Great buying experience, quick, effortless, and easy! The atmosphere and environment at Lewisville Autoplex, as well as it???s employees, takes away the stress and intimidation of buying a new car. Easy to talk to, Wollongong to work with you to get the best deal, and genuinely want to take care of you. Would recommend Gerardo and Autoplex to anyone, anyday. 6Stars!
Gerardo has sold us our last 5 vehicles and he is absolutely great. We were in and out in less than 3 hours. It is always a straight forward deal with him, never a hassle or a big circus. I will definitely refer my friends and family to him.
Went in to replace my wife’s vehicle after hers was totaled in an accident. Matt was a great help and listened to our needs and wants and set us up in a vehicle that met all our parameters except color, but in a used vehicle sometimes the desired color isn’t available. Still, very satisfied with the overall experience. The sales, and finance departments were quick, friendly, and didn’t waste any time. Came out with a very fair price (a website rated it a very good price) an didn’t mess around. They even put new tires on it ,filled the tank, and delivered it since my wife can’t drive.
I wanna especially thank my Salesman Alonzo, Kenneth used car Sales Manager, Patrick General manager, Ryan the GSM, Timothy Hutchinson service, and Julia in service for the foot work they put in for my situation. Thank you thank you thank you!! You all have been a great deal of help...although it took a great deal of patience you all still came thru for me.
I found a very specific and unique sportscar at TVE using the internet (Jaguar XK-R). I'm in Illinois so giving it a test drive in person was not practical. I sent a friend from the Dallas area to inspect the car and test drive. Everything went without a hitch. The inspection showed no surprises. The dealer didn't point out anything, but any blemishes were there to see and the dealer certainly didn't try to hide anything. The test drive went good, everything on the car checked out. The carfax was good and I called Jaguar and the VIN check showed all maintenance was up to date. I bought the car without a hassle ($500 deposit, cashier's check down payment with paperwork, they financed balance of car price at a better than local rate). Everything went as fast as you could hope for thanks to a prepaid and labeled Fedex envelope. They received my check on Friday morning, car was loaded on a transporter on Saturday morning, I received the car Sunday night. Car had all the minor issues I already knew about, nothing more. Engine runs perfectly, even better than expected. I'm extremely pleased and would not hesitate to buy from this place again. There are some other places near the area I would NOT recommend - but this place is A-OK! They've been in business around 17 years. You don't stick around that long if you sell junk. I will certainly check them out again when I'm looking for that special sports, luxury, or off-road vehicle!
The entire staff is fantastic. Billy is amazing and I wouldn’t hesitate to refer this dealership. They always go above and beyond to make my experience excellent.
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