I would highly recommend Rivertown Fords service department. They got my car fixed in a very reasonable time . They were very helpful with checking my warranty to make sure I was covered even though I didn’t buy my car through their dealership .
Great service with plenty of help. A pleasure doing business with them. The facilities are very welcoming and provides excellent services and every amenities. Plenty of selections to cover everyone’s tastes.
I came in early so I could make appointments I had other places that day but, after 2 hours and 40 minutes I was finally out the door having missed my other appointment. Might not sound that bad but, I was only there for 2 tires. The person at the desk seemed understanding and offered his apologies. They were struggling with their tire balancing machine which I understand but, being a place that does tons of tires this shouldn't be something that puts you down for hours. I would likely pay the few extra bucks and go somewhere else that I've had better experiences with in the past like express oil or greys tire services.
Overall lack of management skills. The mangers are rude and condescending..... I was sold a truck with multiple open recalls after I left it there for a week to get them taken care of.
They did not make good or follow through with other promises as well.
Eddie Yarbrough was a great salesman to work with. He was polite, professional, easy going, and very knowledge about the A.T.V. I was interested in. Great price. I recommend this dealership.
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