Recently purchased our dream car and worked with Cody Bates. Cody was really excellent at explaining everything about the sale and financing and was really helpful with answering any questions I had. He also took the time to go over all of our new vehicles features. After the sale he has been quick to respond to any additional questions or concerns that I have had. I feel like he genuinely cared about me as a customer and sincerely wants to keep me as a customer long after this sale, which is rare to find. I hope that he is there the next time that I need a new vehicle.
Best diesel I've ever owned
by Bdavis4x4 from Newberry, Florida
November 28, 2018
6.7liter diesel engine is beyond quiet and powerful. This motor will literally throw you back in the seat at half throttle. Gas mileage is average at 18mpg. Turning radius is awesome for a 4 door crew cab. The interior is quiet and everything from the control center to the a/c to the Sync media center is very easy to use. Tons and tons of room in the front and back seats. I can fit 6 grown adults comfortably in my truck. The backup camera I have takes a little getting use to but is super helpful in backing up to trailer. I'm glad I made this purchase and hope this vehicle lasts me a lifetime.
Brad Howell Ford made our shopping experience for a new car the easiest it's ever been .we were treated fairly, all of our questions were answered and we got a great price. The service department at Brad Howell Ford is amazing they do everything they can to make your life efforess. Thank you Brad Howell Ford. We will recommend you to everyone...
Meets or exceeds expectations
by PDGB from Green Bay, WI
January 12, 2019
The truck is everything I wanted. I'm looking to tow a large trailer/5th wheel and the diesel engine will pull strong without complaining. People comment on it's good looks and the leather interior is well done. The only complaint I have so far (6 months in) is the points of interest finder (gas stations, restaurants, etc) does not update as you drive down the road. It finds the closest places which may be behind you and doesn't continually update as you travel down the highway. It does give you current prices which is nice.
The diesel engine is strong and surprisingly fast for a truck this size. No worries about merging on the highway or passing slower vehicles. At 65-70 mph it averages nearly 20 mpg.
In search of a newer vehicle when mine was not drivable due to fuel pump issue that was leaking, I stopped in at this dealership to check out a vehicle that I found on line. I was able to get assistance quickly and the salesman I talked to was friendly and helpful. I was also shopping around other dealerships but was not getting the help I needed so I called Cole back. Out of all the dealerships I went to, this one was the only one that I fealt that they cared about my situation and that they weren't going to take advantage of it. I found all the staff in the purchasing process friendly, knowledgeable, and genuine. I am now the owner of a beautiful vehicle for a fair deal. The overall experience was enjoyable. I would highly recommend this dealership to anyone.
Cody was our sales person and laughed right along with us around every turn and bend through the process. The rest of the team we encountered were just as great. For a time that can be pretty exciting yet stressful they all attempted to make it the least stressfull they could. Cody and the rest of the team were very accomidating when our minds changed or found ourselves in over our heads...and best of all...no pressure to buy something we couldn't afford just to make a sale. If we said it was beyond our budget they worked with us to find something we were going to be happy with that was within our budget. Great Job guys!!!
These guys REALLY know the market and how their vehicles compare to the competition! I worked with Frank and he landed me on the perfect vehicle and was able to secure an AWESOME rate for me through a really competitive bank! His customer service was out of this world! He listened to what I needed, including payment range and what I needed in the vehicle and got it right on the first shot! I never once felt as though my concerns weren't valid to these folks! I would HIGHLY recommend Frank to anyone that is even thinking about purchasing a vehicle! Thanks!!!
Had a great experience buying a used car from Steven after my car was totaled. He was very helpful and not pushy at all like some other car salesman I had encountered. He was very transparent and put up with my many questions like a champ!
Andrew Hopkins went above and beyond when discussing the features and finalizing the purchase on our new Escape. In addition, he delivered the vehicle to our establishment the same day we agreed to a deal. I could not ask for a better experience!
These guys right here are the most stellar group of individuals I've ever met. We got stranded out in Jackson hole with a broken front differential, way off the beaten trail. I called Jackson Hole Ford and got in contact with Fred Vatter, the service director at JH Ford. Fred had no reason to help us in our circumstances, yet he decided to call a tow truck for us, help us find a place to stay for the night within walking distance of the shop, and do a diagnosis on our truck free of charge. I've never met people who are so kind-hearted, and willing to help someone who is in a bind. Believe it or not, Jackson Hold Ford restored my faith in humanity - you'd be a fool not to buy a truck from them or get your car serviced by them.
Thank you for your amazing customer service, JH Ford!
Stopped there last Wednesday. Vehicle advertised on the internet.
Spoke to Chris senior in sales.
He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.
I worked my deal with Alex over the phone and went in that day to purchase. I was in and out in 15 mins with no surprises.
This is the best car I have owned.
by DannyMartha from Temecula, CA
September 26, 2018
This is by far the best vehicle that I have ever purchased. The entire vehicle is designed extremely well. The abilities, and capabilities it has is stupendous, such as its towing capacity, off road capabilty and the luxury. This is an excellent vehicle overall.
I can’t say enough about this dealership. Our Sales Goddess was Pam Weeks. We drove from Las Vegas to come see Painters inventory since The Mitsubishi lot here in Vegas didn’t have the Eclipse Cross I wanted nor did they seem to want to even get me what I wanted. From the moment on the lot Pam was friendly but never pushy. She let us test drive the vehicle alone, which is great because it gives you time to look at the features and not feel pressure.
Honestly this was the easiest sale I’ve ever done. The staff was so friendly and really made you feel they wanted ME to be happy but them wanting a sale. Pam listened to us and what I wanted to get out of the deal and she really worked her butt off to get it. Pam and Tamara (plus the staff) really wanted to see us happy. It wasn’t about just making the deal. They stayed late the next day (past their closing) since there is a time difference. But didn’t rush anything. Made sure I knew every button on my new car before I drove off. Seriously amazing staff! Thank you for making me one happy girl with my new car at a price that I couldn’t get anywhere else!
Best Vehicle I have ever owned.
by Patrick PA-C from Kernersville NC
November 6, 2018
Bought the 2018 F-250 Platinum at the end of July with the buyer incentives so got it for about $10K less than sticker plus a bit more. Its a luxury vehicle wrapped in a work truck. Every creature comfort you can think of is at the touch of your hand. Power for all you need and comfort for the most complacent passengers. All the space you could ever need for a family of four with two German Shepherd! The truck drives so smoothly on the road long trips area breeze (drove to Florida). Well thought out cabin with everything at the drivers touch. My next truck will be a F-250 too!!!
Our salesman was Wayne Clarke, and I have to say it was the best experience I have ever had. He was very personable and knowledgeable. He was never pushy and was very accommodating. Overall all lt was a great car buying experience.
this truch has been what i needed for hauling hay
by king from nowata, ok
November 19, 2018
I haul hay with vehicle and haul animals to market and also for picking up feed at mill. tremendous response. also very comfortable on long trips of 100miles or more.
Jesse is my Line Service Manager. He???s great. I waited for my car. It took a fair amount of time. But he explained that beforehand. He is very knowledgeable also. Merry Christmas Schumacher and Jesse.
best truck i have ever owned
by Joe from Canon City Co.
October 16, 2018
This is the most comfortable truck i have ever driven. I truly love the adaptive cruise control, and blind spot monitoring. The hands free control of systems is also a plus. i literally fell in love with this truck the first time i drove it.
Great.. My alignment is off. Keeps pulling to the right real bad. Could this happen due to this repair.
I love my truck!
by Happy Jack from Bagdad,KY.
December 19, 2018
The only complaint I have is the truck I purchased has the snow plow prep package but a regular rear end not a locking axle. I think a little more thought should go into what the truck needs depending on the package it has. Other than that I love everything about my truck!
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