I wanna especially thank my Salesman Alonzo, Kenneth used car Sales Manager, Patrick General manager, Ryan the GSM, Timothy Hutchinson service, and Julia in service for the foot work they put in for my situation. Thank you thank you thank you!! You all have been a great deal of help...although it took a great deal of patience you all still came thru for me.
I had a wonderful experience purchasing a car from Young Chevrolet! Silvia P did an amazing job helping me find the right vehicle and making sure I got an amazing deal. The finance department did a great job getting me approved and explaining all of the products in detail.Very happy with my purchase! I highly recommend this dealership and if you are searching for a new vehicle come see Silvia!!
Gerardo Garvalena took good care of me, Jeff was also helpful. Gerardo took a series of videos and pics and sent me, and to sweeten the deal, he even threw in 4 new tires, which i know are not cheap for this vehicle. the Tesla arrived in pristine shape as advertised. the admin staff was helpful in getting purchase and registration documents as well.
Loved this dealership and the ease of the process. Jeff, Gerardo, and Michael were on point with everything and all had easy going demeanors allowing my wife and I to feel comfortable and right at home. Definitely would recommend to anyone looking for a family owned place that does it right!
G Makes it Easy! Great buying experience, quick, effortless, and easy! The atmosphere and environment at Lewisville Autoplex, as well as it???s employees, takes away the stress and intimidation of buying a new car. Easy to talk to, Wollongong to work with you to get the best deal, and genuinely want to take care of you. Would recommend Gerardo and Autoplex to anyone, anyday. 6Stars!
Gerardo has sold us our last 5 vehicles and he is absolutely great. We were in and out in less than 3 hours. It is always a straight forward deal with him, never a hassle or a big circus. I will definitely refer my friends and family to him.
Went in to replace my wife’s vehicle after hers was totaled in an accident. Matt was a great help and listened to our needs and wants and set us up in a vehicle that met all our parameters except color, but in a used vehicle sometimes the desired color isn’t available. Still, very satisfied with the overall experience. The sales, and finance departments were quick, friendly, and didn’t waste any time. Came out with a very fair price (a website rated it a very good price) an didn’t mess around. They even put new tires on it ,filled the tank, and delivered it since my wife can’t drive.
We bought a 2019 Explore this week. This is our second vehicle to by from Tomes Ford.
Pam Pletz was our sales person for the Explorer. She was professional & friendly. Everyone involved made our buying experience a smooth experience.
Overall very satisfied. Do you're research and know how much you want to pay. The process was smooth, and not a lot of back and forth. Pam Pletz was great and I would highly recommend going thru her if they have something you are interested in.
Excellent experience. I'm a careful researcher and made several visits to the dealership. Mark, Johnny, Mike, and Coach were all very patient and answered every question. Final selection was an Explorer Premium not on their lot. Committed on a Friday night and they had the car on site, detailed, and ready for delivery mid day on Saturday. Super service and experience.
We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.
Limped my F150 into the dealer with a check engine light and wrench warning light on. Was met by courteous staff. I was warned that due to the upcoming Thanksgiving holiday and the service department being closed that it might be Friday before they could look at it. However, an employee stayed late that night, diagnosed the problem and repaired it late that night. So, it was ready to go the first thing Friday morning. Repair was correct and away I went much earlier than expected. Mr. Martinez was attentive and professional.
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