I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!
Went in on a whim to see what they had to offer not expecting to walk out with a brand new car. I told them what I had to work with, and they put me in a car I liked and with a nice monthly payment. I was in and out in just a few hours. I would highly recommend them to friends and family.
This people that helped us buy our new Ford Fusion were great ... they worked out the details to the exact amount we wanted to spend ... they also were not pushy like so many car dealers can be ... very happy with the experience and will go back to buy my cars there in the future.
We were on vacation from Nyc with my wife enjoying West Virginia when our car started shaking and baking and could barely move without severe shaking. Being that this was our sole means of transportation too as well as BACK from our trip we were distraught and didn't know where to turn. This is where Mike in charge of the service desk and Nissan stepped up and in. After explaining our dilemma to him even despite there shop being very full and busy with other repairs, Mike prioritized our car. Took some doing to find out what was wrong but after some serious diagnostic challenges it was concluded to be the rear drive shaft. Parts were ordered and our car was fixed within two days time. All the time Mike coordinated with us a car rental place so we could still enjoy our vacation, supplied status updates when I called which was several times and again had our car repaired as soon as possible. This was important to us as if its early in the day when the parts arrived and car repaired we would not have to spend more money on a hotel as we would have had to pay another night if it had not been repaired early in the day. His patience with us, kindness and empathy went a long way to turning a bad situation into a bearable one. He even assured us we would be fine the trip back 570 miles to Nyc with a new rear drive shaft, and we were!! Car ran like a top and we arrived home tired but safe and sound. Hats off to Nissan and their mechanics, employees and especially Mike at the service desk for showing us some southern hospitality and great customer service in our time of need.
Brad Howell Ford made our shopping experience for a new car the easiest it's ever been .we were treated fairly, all of our questions were answered and we got a great price. The service department at Brad Howell Ford is amazing they do everything they can to make your life efforess. Thank you Brad Howell Ford. We will recommend you to everyone...
We were very pleased with our overall experience with the purchase of our vehicle. Jeff, our sales representative was very professional and personable. He pays attention to all details and made sure we got a purchase we were happy with. He is someone that is not afraid to go the extra mile. The rest of the team , Curt, the sales manager and Juan in financing were also a pleasure to work with all making the buying experience a pleasure. I would definitely purchase another vehicle from Team Jeff.
Thumbs Up and High Five to this dealership! Thank you for the excellent service, professionalism and knowledgable sales person Vance Dostal! We couldn't have asked for a better car buying experience, THANK YOU!
Richard from the online sales department offered the best service. He made my buying experiance very smooth with out any pressure to buy.
No exact matches
We increased your search radius to all miles in order to show you results.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.