Excellent service! Everyone seem to be nice and team players. Very helpful and answered my questions. They made sure we didn???t need anything while waiting for paper work. A big Thank You to Robert he was awesome!
Felipe was the reason we bought at Penske. He was knowledgeable and efficient, patient, personable and professional. He is a real asset to your dealership. I am concerned, however, about the cracking around the front shock pushings per the Repair Center. Also, the towing hitch on the truck will not accept standard safety chain hooks on standard trailers. I had to go out and buy D-rings to make it work. But the truck, assuming I could remedy these two issues, is the best ride I've ever owned. I've owned a F150 since 2004 and found this truck highly superior. Ford trucks have come a long way baby!Thank you again, Felipe, for my individual needs.
Generally a pleasant experience, happy with car and price. Only one complaint. The steering wheel leather has sun damage from sitting in the sun for months. Wondering if it can be replaced?
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