Dave went above and beyond to get the truck I purchased ready by staying late and making my pick-up go smoothly even on his day off. He had everything in order for a smooth and effortless pick-up of my new truck!!
I received outstanding service from the team at Steve Rogers Ford. Their commitment to customer service made buying a new vehicle effortless. I have never owned a Ford in the past and I was convinced that the Ford Edge was the best vehicle for myself and family after working with their sales team .
My salesman, Jeff Barnes, went the extra mile to accommodate my schedule. My wife was in Cleveland Clinic. I was staying in Cleveland 3-4 days and returning home for a day or two. On one occasion, Jeff was willing to give up a day off for the lease purpose. I had to cancel, he worked around my schedule to complete the lease process.
Z was my contact. He has been with the company from the start and is a low key no nonsense attentive business partner. I bought from out of state and he assisted in all the aspects needed to make this a smooth and mutually beneficial purchase. You are in good hands with Z.
Good Service , professional service department. Willing to help when I came in earlier and their was a 2/12 hour wait. The service department person scheduled an appointment
which was better for my situation
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