This was truly an amazing experience the car we bought was due to be inspected in December they had me drop it off inspected the car did Admissions and oil change and Alignment topped off all fluids changed filters and put four new tires on my car because they needed them all for no charge to us!!! I've never experienced anything like this and my husband has been buying cars for over 50 years and was totally impressed we will buy from Choice again!!!
My car purchase experience was wonderful. This was all due to Ed Adams. He helped me every step of the way. He is such a kind and wonderful person. He is very good at his job and goes above and beyond to help you. I will refer anybody who is looking for a new vehicle to Ed because I know the service they will get will be exceptional Just like mine was!
Thank you to everyone at Jack's Ford, especially my salesman Greg Kirchner, for finding the car I was looking for and making my car buying experience so smooth. I appreciate the girls in the office for going out of their way to take care of all the paperwork including the trade. Great customer service!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
I found them online searching for used diesel trucks through Carfax. I called about a truck when I saw they had one listed like one I was looking for for, the pictures of it looked really good. I drove 2 1/2 hours and was really impressed with it and thier operation. Dustin let me drive it and we talked about it. I drove home and searched for another week or so. I kept coming back to this truck and decided this was the one, I called and made an offer and Caleb made the deal with me and agreed to accept my offer.
After two weeks of looking for others I drove back down after securing financing and finalize the deal with Mike and drove home with my newer truck.
I live 2 1/2 hours away found a truck I liked and looked at the pictures and read the description. It was exactly what I wanted and hoped the pictures were all true. Talked to a guy on the phone and drove up the next day. Pictures did no justice truck was much nicer in person and bought it. Great family owned business great service!
The North Hills Auto mall team did a wonderful job by finding my family and i the vehicle we were really looking for and that was in the price range. We had a certain range we wanted to stay in and they got straight to the point when we arrived. They helped my family and i find the perfect fit that accommodated our needs. The sales people are truly professional and really care about your needs in a vehicle. Everybody there was great and if your looking for your next vehicle definitely don't waste your time anywhere else where they wont attend to your needs and waste your own time. We were looking for over a month and everywhere else they pressured us and didn't have anything that even came close to this dealership. Found the best vehicle for the best price. Check these guys out, you wont be disappointed!!!
I purchased truck sight unseen on Greg's word and a few pictures. The truck was excellent beyond expectation and the experience was one of the easiest purchases of a vehicle yet. My thanks to Greg, Bob and the rest of the team at Woltz & Wind Ford.
Couldn???t of asked for better customer service from my salesman Greg and the entire Woltz and Wind staff. This my second purchase from Woltz and Wind and I cant wait to go back again!
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