Andreas and Richard when above and Beyond had an issue at first they worked really hard to get me where I needed to beThis is my sixth car purchase from them and I would highly recommend them to anyone looking for a new vehicle
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I just purchased a 2018 Yukon from Courtsey Buick GMC. I had a great experience all the way from my sales agent, Bill Baxley, to Michelle, the finance manger. They were respective of my time and considerate of my questions. I would recommend them to anyone looking to purchase a Buick or GMC product.
I drove three hours to buy a car from this dealership, because their price could lot be beat in mn home state. We worked the deal out on the phone and by email which made the actual purchase of the car only take a few minutes. It was a smooth process.
wow, Wow, WOW!!!! 5+ Stars for Jason Paynter, Justin Herald and Sternberg Automotive Group. They are so cordial and respectful to the nth degree. I am so impressed with their work ethics and integrity. Justin and Jason displayed the willingness and ability to go ABOVE the competition. Sternberg Automotive Group is the same way. They don't hold back to deliver complete customer satisfaction. I have been in sales a good part of my life and would be majestically happy to be compared to this business and the people who work there. Thank you, Mr. Paynter and Mr. Herald. You guys, along with the rest of Sternberg Automotive Group have gained a "YUGE" client and friend. I am spreading the word about you guys. I also met their Service Manager, Chuck Bratcher and expect great things from him too. I trust service will be as wonderful as the sales experience. I can't say enough about the folks at Sternberg Automotive Group. I think in the couple hours I was there shopping everyone who works there said hello and asked if they could help me. You are treated like someone special at Sternberg Automotive Group, for sure. A shout out to Jackie Paras also for recommending you and being with me while buying 2 cars in one day. I am blessed.
As a woman, I hate buying a car. I admit that I can be a bit difficult to work. But I was treated with respect and that's all anyone can ask for. Taylor and Jeff made the buying experience much easier than I expected. I would even say that they went above and beyond my expectations.
After experiencing more than one headache with other dealerships, we happened upon C&L and cannot be happier with our experience. We have a beautiful new car, and an appreciation for the kind care shown to us by the staff at the Hurstbourne location. Thank you to Justin Pinnick, especially, for a great car buying experience!
I havent had the most enjoyable car buying experiences in the past. With that said, I purchased a 2019 Traverse High Country from salesman Ed Silver. My wife and I had a very pleasant experience, the price seemed fair and to our surprise, the offered an actual very fair price for our trade in. Ed was extremely patient with us and very knowledgeable and helpful. I dont think we will be in the market for a car anytime soon, but whenever we are, I would definitely consider going back to Bachman Chevrolet and see Ed for future needs. Thanks for a pleasant experience.
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