Contacted them about a used car. They sent me a video of the car. They also provided answers to my questions. Unfortunately, we were earlier told they would transfer a vehicle to MSP however would not for the particular vehicle we were interested in so that was a deal breaker for us due to travel time constraints.
They went out of there way to find the car I was looking for! There was one coming in and they called me when they got it in and I looked at it before it was cleaned up.. They cleaned it up and we bought it!!
I have purchased, both new and used vehicles from Southworth and always feel as I was treated fair. The salesman did a good job of explaining all the gadgets. Their service staff has been great, but I have only been in for maintenance, not major repairs.
Having driven our car 104,000 miles, we were confronted with the reality that it was time for some maintenance. We appreciated that the Buick Service Manager, presented us with a list of options, and that we could do them over a period of time in the next 3 or 4 months. We also appreciated that we did not feel undue pressure to decide what we wanted to do first, other than the routine oil and rotation routine, we opted for a set of plugs as the most immediate. A quality dealership and we will return. The price is competitive with other dealerships, and the independent suppliers also. Thanks Southworth, and we will be back.
I just purchased a used Ford Explorer from Osseo Ford. The salesman was very knowledgable and friendly. I had tons of questions and he patiently answered all of them!! Everyone I meet with at the dealership treated me upmost respect and made the experience enjoyable! Osseo Ford rocks!!
We were treated with respect. Both my husband and I were very impressed with the time and care given to us. All our questions were answered honestly. We were very happy with the service.
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