Car Buying…. A Painless experience at ZINK MOTORS
December 1, 2013
After sending a request for more information over the internet, Kurt called within a few hours. After explaining that my car was totaled recently, that I had 10 days to find a new vehicle. Kurt offered to meet with me that day, and see if there was something on the lot that would fit my needs. I couldn’t make it that day, but went the next day. Kurt had already left due to Saturday hours open till noon, and Jeff was just leaving the lot when I pulled in. Jeff Cross came back to the lot, when he realized I was there to look at cars. He approached us asking if there was any questions about the the vehicles. I explained that I had told Kurt the day before that I would come by, but didn’t make it; but was needing to purchase something within the next week. Jeff took me around, to the different vehicles and answered a lot of questions, which assisted me with decision making. I live 8 miles away, but had never gone to the local dealership. I had done some of the research work, filled out an application online for Ford financing beforehand. I looked at new, used, and older vehicles. He was most helpful, explaining about the certified used vehicles: lower interest rates and warranty included. My needs were pretty simple: I needed something that was able to get around in the snow, but also get good mileage while not being too small. I ended up taking about an hour of his time, he gave me prices and options to think about. My daughter mentioned that test driving a few of the vehicles would help make the decision for what I would purchase. Jeff suggested coming in and test-drive a couple of the vehicles. Jeff asked if there was anything else that he could help me with when we were leaving. I apologized for taking so much of his time. He said he would let Kurt know that he had talked to me. As a person was not raised in Appleton City, I left the car dealership feeling very relaxed, informed, and realized that I was speaking with the owner, not a salesman. Initially, I had planned to stop at this dealership before going to a dealership in the city. Needless to say, I cancelled those plans, and researched the safety and problems reported with the vehicles I was interested in. The test driving vehicles, and completing the purchase was a breeze. Thank you Jeff & Kurt for taking care of my car needs!