I went in there with the goal of buying the charger that I have literally been reviewing for the past three weeks. Mark in Sales did a great job helping me with that. James the Finance manager also was great, very friendly and professional. Michael with management had great customer service and helped me as well. Kaleb and Austin were just nice and courteous salesmen in general. Very polite and just really cool, made me feel comfortable being there. I'm very big on customer service and they did an awesome job. By the end of this experience, I drove out in my brand new 2018 Dodge Charger that I walked in and said I wasn't leaving without. Oh and to add, I definitely did my price searching on 2018 chargers all around the Carolinas north and south and it had one of the lowest prices with the color and model I wanted! I recommend this dealership out of all of them, and I don't even reside in the Gastonia area. They have a huge variety so your choices are endless. If you want GREAT customer service along with a team of Professionals I suggest this dealership 100%. You guys did an awesome job, Thank you again!
My truck purchase through Fred Caldwell Chevrolet was the best I've ever experienced. I highly recommend salesperson Andy McGee to handle your car/truck needs. The process was friendly, no pressure, honest and fair. I feel like going back and buying another vehicle just for the wonderful treatment I received. JG -Clover SC
Not sure why it is but I can never get a vehicle in for warranty repairs. From the tech for a specific promblem not being there to and mostly have no courtesy vehicle and they never try to offer a solution. I tell the service writer that I need to have a way to work and I feel like he says " on well that's your problem".
The service department is awful. We have had to take our truck back 3 times for the same thing. If they would have followed up with the tech, I think our truck would have only needed to be there one time for the 2 issues. Then when getting the truck back from another visit to the shop they released the truck to my husband without putting it back together. Once again, the techs did not follow through with their job. Heaven forbid you try to talk to a live person in service, they never answer their phones. We are out done with the service department.
I ordered a new Wrangler for my wife at Marburger CDJR and from the time I walked in to place the order to the time I picked it up, they were wonderful! Dave kept me informed regularly on the order process, Mike made my financial transaction quick, simple and fast! I would highly recommend Marburger for any automotive need!
The product specialist, Greg Jordan was so attentive and worked with me to find exactly what I wanted. I have to say out of all the Lincoln dealers in a 100 mile radius he is tops! Thank you Greg and Michael Gurley, finance manager for having everything ready when I arrived to make a seamless transaction!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
We got our 2015 Toyota 4Runner from Vroom and couldn't be happier. The experience was easy and fast! Stephen Smith was awesome and always responded quickly to any questions we had! I highly recommend Vroom to anyone!
Came in to buy a car. Worked with Tristan and Mike.. seriously nice guys! Made the buying process enjoyable and fun! Then we left and realized hours later we left our garage door opener in our trade in. I emailed Mike to let him know I would swing by .. within minutes he replied that he had it and to drop in when I could. When I finally made it in neither Mike nor Tristan were there but another staff member knew exactly where it was etc. Talk about communication!! Great service and great guys! Oh and we love our new car!
The staff at Shiflett ford are always looking out for my driving welfare, checking things that I don't even think to have checked. Knowing I was going to be traveling with our fifth wheel RV they knew I would want fresh oil with the new tires I wanted, they where very correct. Love the extra care that goes into my service. The service department is new and keep very clean and the shop is orderly and neat. From Roger to the mechanics all the staff is friendly and caring.
Thanks Roger Shiflett Ford
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.