We were introduced to Friendly Ford by doing an online search for vehicles, made the comparatively long trip to the dealership, from Jamesville, NY, and we are glad we did. We were introduced to Francis Nicotera and we immediately learned he has our best interest in mind; he patiently worked our requests through his inventory, and we found an F150 we really like, and one that we believe we will give us many years of service, and many miles of comfort. Thank you Francis and the Friendly Team - everyone we meet here is open and friendly, just like the corporate motto.
By far, the best car purchasing experience ever. The entire team at Friendly Ford were amazing. A big "shout out" to my salesman, Mark Morrison"..He went above and beyond to make this buying process fun, stress free and swift. He stepped out of the box and made other suggestions..which I appreciated. Got a tour of the new facility too.
Samantha was fantastic throughout the whole process. The environment was one of the best I’ve come across in my car buying process, everyone in the office made you feel welcome and they were very friendly. Even after my purchase the communication was fantastic and I still felt like a priority!
It was good. The time that it took to fix my car took a little longer than expected but I wasn't waiting for it, so thats ok.
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