Had a great experience buying a used car from Steven after my car was totaled. He was very helpful and not pushy at all like some other car salesman I had encountered. He was very transparent and put up with my many questions like a champ!
Bought to use as a plow truck.
by MainR from Readfield, Maine
December 14, 2018
So far so good. A few issues with some warning lights but I have them all off except the airbag light. Just came on randomly.
After having my last pickup decide to retire after 24 years, I was at a loss to find a replacement. In my search, We visited West Herr Ford in Hamburg, and came across Steven S. After a couple of visits, my wife and I selected a used pickup that was in very good shape. Steven went out of his way to get the vehicle prepared and the purchase completed.Thank you Steve.
Very nice truck except for rusty bumpers
by Byron Turcotte from Manitoba Canada
January 4, 2019
I really enjoy my F250 it pulls great but quality control with their chrome on both the bumpers is horrible I have rust coming through after 2 months of owning the truck FORD won't fix it I'm not made of money!!!
Fast and friendly service thank you so much west herr I will recommend you to anyone looking for a vehicle!!! Big thank you to Dan!
Meets or exceeds expectations
by PDGB from Green Bay, WI
January 12, 2019
The truck is everything I wanted. I'm looking to tow a large trailer/5th wheel and the diesel engine will pull strong without complaining. People comment on it's good looks and the leather interior is well done. The only complaint I have so far (6 months in) is the points of interest finder (gas stations, restaurants, etc) does not update as you drive down the road. It finds the closest places which may be behind you and doesn't continually update as you travel down the highway. It does give you current prices which is nice.
The diesel engine is strong and surprisingly fast for a truck this size. No worries about merging on the highway or passing slower vehicles. At 65-70 mph it averages nearly 20 mpg.
Bill Pease was amazing to work with! He ensured we got exactly what we wanted in the price range we were looking ag. Even better, he made the experience quick, easy and we had a good time!
Wish it got better mileage. Too many extra additiv
by Jlewis from Vanceboro
October 29, 2018
Too many extra additives. Coolant additive, DEF additive, parts are outrageous!! Had 2 fuel filters replaced today at A cost of 300.00+ !! For a fuel filter?!! Not to mention I had just one week earlier changed them myself. Parts 177.00. That's ridiculous!!!!
This place rocks 2nd vehicle from Candice and west herr thank you all for the hard work to get us into a car due to a totaled vehicle
Fit our needs to a tee!
by DuffynSandy from Detroit Lakes, MN
January 9, 2019
We were shopping for a trailer towing pickup with deluxe amenities at a price within our budget. This pickup fits our needs like we disigned from the ground up. For its age it looks and drives like a new vehicle!
I had my oil changed, friendly, helpful Service Dept.
Best diesel I've ever owned
by Bdavis4x4 from Newberry, Florida
November 28, 2018
6.7liter diesel engine is beyond quiet and powerful. This motor will literally throw you back in the seat at half throttle. Gas mileage is average at 18mpg. Turning radius is awesome for a 4 door crew cab. The interior is quiet and everything from the control center to the a/c to the Sync media center is very easy to use. Tons and tons of room in the front and back seats. I can fit 6 grown adults comfortably in my truck. The backup camera I have takes a little getting use to but is super helpful in backing up to trailer. I'm glad I made this purchase and hope this vehicle lasts me a lifetime.
*2018 Impala purchased 7/24/18 By Mr&Mrs Kryszczuk
by Jeffrey Kryszczuk from Grand Island, New York 14072
July 26, 2018
This is the 4th new vehicle I have purchased in 12 years from Jim Czajka, The three previous (last 11/17) of the vehicles were for me, this one was for my wife, I recommended Jim to my wife Kristin because of his experience and no pressure attitude. He is caring and easy to talk to and goes out of his way for the customer. Jim works with you and will accommodate to your schedule and wants to make sure you (we) had a good experience. We love our Impala. I would go back to Jim for my next car or truck and would recommend him to friends and family. He is Excellent !!!!!!!!!!!!!
Awesome F250 Diesel Turbo 4 x 4
by Cobia152 from Zephyrhills,fl.
November 9, 2018
Once you get over the sticker shock you realize you're getting what you paid for 6.7 L turbo diesel ridiculous power FX4 Lariat ridiculous comfort awesome truck big price tag
I would definitely recommend this dealer to others. This was my first time buying my own car and all the salesmen working with me were extremely helpful is finding what fit in my budget and what made me feel comfortable. David Hemphill and Nick Principale worked side by side to help me find what I wanted without any competition. I couldn’t be more pleased with how smooth the buying process went. Paperwork was started ahead of time so I wasn’t sitting there for 3 hours the day of. I was in and out within an hour and a half. This was a very easy and successful process that I wouldn’t have been able to pursue alone without the help of everyone at West Herr.
best truck i have ever owned
by Joe from Canon City Co.
October 16, 2018
This is the most comfortable truck i have ever driven. I truly love the adaptive cruise control, and blind spot monitoring. The hands free control of systems is also a plus. i literally fell in love with this truck the first time i drove it.
Honestly the best car buying experience ever! Our salesman Todd was courteous, personable, patient (we brought a two and six year old with us) and an all around great guy to purchase from!! We will absolutely buy another car from them in the future! Highly recommended from a family that purchases a car every few years!!
My dream truck
by RamBob from Olive Branch, Ms
December 22, 2018
I just retired and wanted the right truck for my retirement dreams. My F250 Superduty does just that. Very happy and for the first time my wife likes riding in it more than her car. This truck will out last me I’m sure. My last two Ford trucks made it past 350,000 miles and 15 years of service. Way to go Ford!
I dealt with Joe Maloney. Excellant quality service and a genuine desire to squire my business. I was coming off surgery and was unable to get into the dealership. We handled 95% via email. When I was able to drive we completed the process in 2 days. I am now driving my new Malibu and thanks to Joe could not be happier.
Keller Chevrolet and Joe Maloney
The F250 Super duty is a great truck.
by NMSU23 from Carson City, NV
December 5, 2018
This is a real truck - compared to my previous 1/2 ton.. handles well. Fair mileage, brute strength for towing my travel trailer. Good fit and finish. Only have had it for 3 months. Also handles well in snow
I contacted WH regarding a used vehicle I saw on Cars.com. They followed up (several times) with calls and offered to bring the vehicle to dealership closer to me. I haven’t received confirmation of this but when I get it, I will be impressed and grateful regardless if I buy a vehicle from them! They are persistent but impressive.
Miss my Cummins so far.
by Josey Wales from Berlin Wi.
August 1, 2018
Everything is nice but the mileage and the absolutely ridiculous fuel tank capacity of 25 gal. I just cannot believe Ford would do that knowing what the mpg would be. Highway driving, you are limited to about 4 hrs of drive time or less.Have a hard time staying in the 14s with a soft foot. Mileage is very important to me. This is my first Ford and i really regret it and wish I could return it. Purchased used with low miles. 2016 F250 Platinum. Can't imagine how bad the mpg will be when I actually have to pull something. Figured the mpg on paper and it was 14s also.
This is a great dealership all around! Ryan Stuber was our salesman and was extremely helpful and knowledgeable. We leased a new Explorer and love it.
Worst vehicle ever
by Ford hater from Colorado
January 7, 2019
Just one year old. Battery died(YES everything was off). You cannot get the the door locks to unlock the back seat door(where my jump box is). Thought I would use a solar panel designed to keep batteries charged. Truck is run for 8 days then sits for 6. Guess what some "engineer" designed the truck so none of the aux power outlets work when the truck is turned off(great idea (sic)). The cruse control is a pain in the rear to operate(steering wheel controls are NOT user friendly). If you program a "My Key" you cannot modify without the master key. You do not teed it to program(STUPID). The hands free almost never works( voice comes on and says"you have an incoming call press 1 to answer" NOT hands free. Who designs a 4X4 truck with manual hubs in this day and age, but has an electric lock on the tailgate. I you want to use the front center cup holders with the center jump seat down, you have to remove the headrest from the center console then try to find someplace to store it, I recommend the trash. Took a rock in the windshield when the truck was 4 months old, The new windshield would not seal. After the company replaced twice, it was determined that the windshield opening was not the correct shape, it took tripling the sealant to get the windshield to seal. In the 70's I was a diehard Ford fan but now they are garbage. I would not recommend Ford to my worst enemy.
Mike Wilkinson did an amazing job with our delivery. Would definitely recommend him to friends and family. Made buying simple and a great deal on the car.
I love my truck!
by Happy Jack from Bagdad,KY.
December 19, 2018
The only complaint I have is the truck I purchased has the snow plow prep package but a regular rear end not a locking axle. I think a little more thought should go into what the truck needs depending on the package it has. Other than that I love everything about my truck!
Thank you, Joe, for making the buying process easy. Excellent customer service! I am so happy to have found my Toyota Sienna at West Herr.
by ThomasT from Dunnellon, FL
December 27, 2018
Bought this to pull my fifth wheel camper. This truck has the 6.2 gas motor and will pull anything. No hesitation or straining on this truck. Hook up and go in a very stylish and comfortable truck. Big price tag but will be one of my favorite vehicles to drive for years to come.
We don't consider any other dealerships when it's time for a new vehicle. We have been dealing with Basil for over 10 years now & always get excellent service from their staff. They are reliable & attentive to our needs.
Best Vehicle I have ever owned.
by Patrick PA-C from Kernersville NC
November 6, 2018
Bought the 2018 F-250 Platinum at the end of July with the buyer incentives so got it for about $10K less than sticker plus a bit more. Its a luxury vehicle wrapped in a work truck. Every creature comfort you can think of is at the touch of your hand. Power for all you need and comfort for the most complacent passengers. All the space you could ever need for a family of four with two German Shepherd! The truck drives so smoothly on the road long trips area breeze (drove to Florida). Well thought out cabin with everything at the drivers touch. My next truck will be a F-250 too!!!
Come check this clean 2015 F250 Lariat 4x4 with sunroof ! It's a beast! No DEF required. Fuel and go! 5 stage switch on the fly, 35" tire on RBP Assassin 20"�12.5 wheels.
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