Had rear sensor problem #Warranty ran out there was a gray area about my bumper Talk to sales manger and he wanted me to be Satisfied he said they would fix everything true to there word they fixed it the fix was not cheap all the sensor bezels Had to be painted very pleased with way was handled
The F250 Super duty is a great truck.
by NMSU23 from Carson City, NV
December 5, 2018
This is a real truck - compared to my previous 1/2 ton.. handles well. Fair mileage, brute strength for towing my travel trailer. Good fit and finish. Only have had it for 3 months. Also handles well in snow
I have to say that this has been the best car buying experience ever! I went in and my sales consultant, Nakia Scott, was very friendly and patient. Even before I got there, she was very helpful over the phone. The car selection was just great. The quality of cars there is unbeatable. Every car has a perfect Carfax as well. The entire process from walking in to driving out was less than 2 hours and I left with a better finance deal than I had when I walked in. The car is excellent and they warranty is the best. Oh and I got my registration transferred and it's only been a week and a half and I already received my updated one in the mail. I have no complaints. Extra set of keys, full tank of gas, great warranty and a like new car. Love this place!!!
Worst vehicle ever
by Ford hater from Colorado
January 7, 2019
Just one year old. Battery died(YES everything was off). You cannot get the the door locks to unlock the back seat door(where my jump box is). Thought I would use a solar panel designed to keep batteries charged. Truck is run for 8 days then sits for 6. Guess what some "engineer" designed the truck so none of the aux power outlets work when the truck is turned off(great idea (sic)). The cruse control is a pain in the rear to operate(steering wheel controls are NOT user friendly). If you program a "My Key" you cannot modify without the master key. You do not teed it to program(STUPID). The hands free almost never works( voice comes on and says"you have an incoming call press 1 to answer" NOT hands free. Who designs a 4X4 truck with manual hubs in this day and age, but has an electric lock on the tailgate. I you want to use the front center cup holders with the center jump seat down, you have to remove the headrest from the center console then try to find someplace to store it, I recommend the trash. Took a rock in the windshield when the truck was 4 months old, The new windshield would not seal. After the company replaced twice, it was determined that the windshield opening was not the correct shape, it took tripling the sealant to get the windshield to seal. In the 70's I was a diehard Ford fan but now they are garbage. I would not recommend Ford to my worst enemy.
The only complaint I have is the truck I purchased has the snow plow prep package but a regular rear end not a locking axle. I think a little more thought should go into what the truck needs depending on the package it has. Other than that I love everything about my truck!
I brought my 2015 Ford Escape in for a complimentary oil-change as I recently purchased the used vehicle from Ciocca Ford. The service tech who completed the oil change also did a complimentary inspection and discovered my rear brakes were dangerously low and needed to be replaced asap. The Service Advisor, Mike called me and gave me several options and helped me make the best decision for my vehicle and my budget. I was impressed with the speed of the technician who was able to handle the additional service work and still return my vehicle to me at the time I needed it returned. Mike communicated well throughout the whole process and let me know what to expect. The process was so smooth and I felt confident that the service being performed on my vehicle was quality work. After having my car back for a week now, I am really happy with the work that was performed. I received a great value by taking my car to Ciocca Service Center.
Nice riding truck
by Deerslayer from Jaffrey,NH
September 29, 2018
This truck was exactly what I was looking for. Nice ride for the right price. Great features all around.Very happy with my purchase. Great power too.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Wish it got better mileage. Too many extra additiv
by Jlewis from Vanceboro
October 29, 2018
Too many extra additives. Coolant additive, DEF additive, parts are outrageous!! Had 2 fuel filters replaced today at A cost of 300.00+ !! For a fuel filter?!! Not to mention I had just one week earlier changed them myself. Parts 177.00. That's ridiculous!!!!
The absolute best car buying experience in my sixty eight years of life. I was treated in a wonderful manner and they took great care of me I would recommend this place to anyone. I called them yesterday and when I got there I was greeted by name and everything was ready to go.
Meets or exceeds expectations
by PDGB from Green Bay, WI
January 12, 2019
The truck is everything I wanted. I'm looking to tow a large trailer/5th wheel and the diesel engine will pull strong without complaining. People comment on it's good looks and the leather interior is well done. The only complaint I have so far (6 months in) is the points of interest finder (gas stations, restaurants, etc) does not update as you drive down the road. It finds the closest places which may be behind you and doesn't continually update as you travel down the highway. It does give you current prices which is nice.
The diesel engine is strong and surprisingly fast for a truck this size. No worries about merging on the highway or passing slower vehicles. At 65-70 mph it averages nearly 20 mpg.
We bought the vehicle from out of the state and was pleasantly surprised to find that it was just as described, no surprises. It was a pleasure working with Steve and getting the transaction done.
Love my truck!
by Bob SV from SV ill
October 18, 2018
I owned a F-250 in 1999 and absolutely loved it but later traded for a Dodge then to a Chevy and never was as Happy then when I had my 99? Ford. I am so Happy to have purchased a used 2015 and I am so Happg! It meets all of my needs in a Truck!
Great experience and great staff. Very generous and kind throughout the buying experience. Would strongly recommend this dealership to others looking for a new vehicle. Great mom and pop feel from beginning to end. Purchased a 2008 Toyota Tundra.
Excellent styling and comfort on Lariat model.
by Daleham01 from Scranton, PA
January 12, 2019
Heavy duty truck ride is moderately bumpy but highway travel is smooth. 6.2l motor is adequate power for towing vs 6.7l diesel, if you don't want the additional maintenance costs associated with the diesel engine. The upgraded Lariat package is worth it for the seat comfort, heated and cooled as well, and all additional appearance/comfort features. Handles very well for a large truck and the mpg is actually better than my previously owned F150 ecoboost. The safety rating was definitely a plus for purchasing this truck. Love this truck, would only trade it for a new one!
Everyone that my husband and I encountered at this dealership was friendly and helpful. We are very happy with our 2017 CPO Kia Optima purchase! We dealt directly with Carl Madonna and Johnny Taylor, both of whom were very knowledgeable and patient in answering all our questions. They are a pleasure to deal with, and we look forward to our future business relationship with this company.
Best diesel I've ever owned
by Bdavis4x4 from Newberry, Florida
November 28, 2018
6.7liter diesel engine is beyond quiet and powerful. This motor will literally throw you back in the seat at half throttle. Gas mileage is average at 18mpg. Turning radius is awesome for a 4 door crew cab. The interior is quiet and everything from the control center to the a/c to the Sync media center is very easy to use. Tons and tons of room in the front and back seats. I can fit 6 grown adults comfortably in my truck. The backup camera I have takes a little getting use to but is super helpful in backing up to trailer. I'm glad I made this purchase and hope this vehicle lasts me a lifetime.
Searching on line for BMW Z4. Found perfect variety of upscale cars. Once at the dealership the inventory selection of high end cars was awesome. Three Z4's in inventory but was taken by extremely low mileage Mercedes SL500. Worked out the deal directly with the owner. No back and forth with entry level sales staff to a sales manager. Great experience. Was treated like his next door neighbor.
The Truck we were looking For.
by Fishingfan from Greeneville, TN
January 8, 2019
Looking for a specific truck, color, style and accessories. found everything we wanted in the F250 Lariat complete with all necessary accessories, engine and towing capabilities.
My mother got into an accident with her previous Cadillac SRX and she absolutely needed another. We browsed for a while and ventured down here about 2 hours from home. It was well worth the drive and we left with the exact car she wanted. We had a great vibe with the dealership and everyone in it from start to finish and our customer satisfaction was fulfilled. Our family will be doing business with their family in the future! Thank you Mike for all your help and thank you Bob for your great business.
by ThomasT from Dunnellon, FL
December 27, 2018
Bought this to pull my fifth wheel camper. This truck has the 6.2 gas motor and will pull anything. No hesitation or straining on this truck. Hook up and go in a very stylish and comfortable truck. Big price tag but will be one of my favorite vehicles to drive for years to come.
I had a great experience from beginning to end with trading in my older car and buying a used car. I really appreciated that my salesman was very helpful, knowledgeable and professional, as was the finance woman.
Miss my Cummins so far.
by Josey Wales from Berlin Wi.
August 1, 2018
Everything is nice but the mileage and the absolutely ridiculous fuel tank capacity of 25 gal. I just cannot believe Ford would do that knowing what the mpg would be. Highway driving, you are limited to about 4 hrs of drive time or less.Have a hard time staying in the 14s with a soft foot. Mileage is very important to me. This is my first Ford and i really regret it and wish I could return it. Purchased used with low miles. 2016 F250 Platinum. Can't imagine how bad the mpg will be when I actually have to pull something. Figured the mpg on paper and it was 14s also.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
I love this truck!
by Dennis from Lucas, TX
December 21, 2018
This is my 2nd F250 diesel truck. The improvements over my 2013 model are incredible. I had no issues with the 2013 but the upgrades on the current series are amazing. I tow a very large 5th wheel trailer and this truck handles it with ease.
Dealership is welcoming as soon as you enter. The staff goes above and beyond. Highly recommend. Worked with us to get the best deal. Great!
Very nice truck except for rusty bumpers
by Byron Turcotte from Manitoba Canada
January 4, 2019
I really enjoy my F250 it pulls great but quality control with their chrome on both the bumpers is horrible I have rust coming through after 2 months of owning the truck FORD won't fix it I'm not made of money!!!
Very satisfied with winner Ford. 3rd vehicle purchased from this location.. the salesperson Branden Wright was knowledgeable and very easy to deal with. We had confidence this was the right decision.
My dream truck
by RamBob from Olive Branch, Ms
December 22, 2018
I just retired and wanted the right truck for my retirement dreams. My F250 Superduty does just that. Very happy and for the first time my wife likes riding in it more than her car. This truck will out last me I’m sure. My last two Ford trucks made it past 350,000 miles and 15 years of service. Way to go Ford!
Winner Ford did a great job and they truly are a Winner in my eyes! From the internet pre-sales process all the way through the deal, they were helpful, friendly and knowledgeable. Eric Medina, Jeremy Robertson, Vern Ford, Joe Morin, and Ken Witman were all great. Jeremy and Vern made sure we were comfortable and had anything we wanted. Joe Morin worked his magic on my trade-in to get me the most value. Ken Witman worked the numbers many different ways to see what was best for me. He explained al options and was very thorough. Overall it was great experience. I will be going back to Winner for my next car.
Great work truck!!
by Spidey from Tulsa, OK
September 22, 2018
Great work truck! Lots of truck bed, great power with 6.7 diesel motor and room for everyone and the dog! 4x4 takes you and your equipment anywhere!
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