I am a Ford customer that was in MO for my son's graduation from Ft. Leonard Wood Basic Training. It was pouring rain and my tire was nearly flat. I could see a heavy duty staple had punctured my tire. I had no idea where to go. My son saw the Ford sign and said, "Hey there's a Ford dealership." I am a Ford Owner Advantage Rewards member and thought at least they could point me in the right direction. I was directed to pull my car into the bay. After a short period of time, the mechanic came back and announced that my car was done. I asked him what the charge was and he said, "No charge, ma'am. " I was stunned. I cannot express how grateful I was to be a Ford owner at that very moment. They went above and beyond to help me in an incredible time of need. If I were local, they would have a lifelong customer. My Ford dealership in Waukesha, WI is my normal go to. I will continue to be a Ford customer for life. THANK YOU SO MUCH!!
Mitch was our salesman and Andy was our finance guy. They both were great. Initially the price of the vehicle and the payments were too high so I shopped around elsewhere and they begged me to let them try to beat the other guys deal. I have them an extra day and they did it! I got my payment to be exactly what I wanted with a great interest rate. Thank you guys for everything! I love my brand new car!
Bought a new 2017 CR-5 today and Jerry was very helpful! Michael, Jesse and Joanna from the team helped a lot got us the discounts and made the process smooth. Thank you all and look forward to the support!
Have bought a car from them in the past. Always helpful. Always friendly. Although I didn't find what I wanted this time around, this car lot has tons of cars. Tons of different price and styles. Plenty to choose from. I definitely recommend buying from this lot.
On 4/20/2017 I purchased a new Ford Escape. My Salesman, Tyler and my Finance guy, Eric, Along with the service dept. went above and beyond to be helpful without being pushy or pressuring me. I love my car and will always return to Don Vance in the future.
Great service and all around great treatment at Don Vance Auto Sales in Marshfield, MO. Dan Miller answered my request on Cars.com about a Lincoln Town Car. He was very helpful and an all-around nice fellow. I bought the Lincoln I had inquired about and so far am very happy with my purchase.
I found a vehicle on the internet that I was interested in. When I called the dealership, I spoke with Dustin. He was very helpful in answering my questions. We agreed on the specifics before I ever saw the vehicle with an understanding that his description needed to be accurate. I drove 3 hours to the dealership to see the truck and finalize the purchase. Dustin had described the vehicle very accurately and I was pleased after inspecting the truck. They have a great selection of used trucks and I recommend visiting the dealership to pick one out. Had I not picked mine out before visiting, I would have had a hard time selecting one because there were 3 or 4 that I would have considered.
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