Our salesman Scott was very courteous and fun to deal with. He answered all our questions and i would not hesitate to recommend him or the dealership to anyone interested in buying a car.
The F250 Super duty is a great truck.
by NMSU23 from Carson City, NV
December 5, 2018
This is a real truck - compared to my previous 1/2 ton.. handles well. Fair mileage, brute strength for towing my travel trailer. Good fit and finish. Only have had it for 3 months. Also handles well in snow
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Worst vehicle ever
by Ford hater from Colorado
January 7, 2019
Just one year old. Battery died(YES everything was off). You cannot get the the door locks to unlock the back seat door(where my jump box is). Thought I would use a solar panel designed to keep batteries charged. Truck is run for 8 days then sits for 6. Guess what some "engineer" designed the truck so none of the aux power outlets work when the truck is turned off(great idea (sic)). The cruse control is a pain in the rear to operate(steering wheel controls are NOT user friendly). If you program a "My Key" you cannot modify without the master key. You do not teed it to program(STUPID). The hands free almost never works( voice comes on and says"you have an incoming call press 1 to answer" NOT hands free. Who designs a 4X4 truck with manual hubs in this day and age, but has an electric lock on the tailgate. I you want to use the front center cup holders with the center jump seat down, you have to remove the headrest from the center console then try to find someplace to store it, I recommend the trash. Took a rock in the windshield when the truck was 4 months old, The new windshield would not seal. After the company replaced twice, it was determined that the windshield opening was not the correct shape, it took tripling the sealant to get the windshield to seal. In the 70's I was a diehard Ford fan but now they are garbage. I would not recommend Ford to my worst enemy.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Wish it got better mileage. Too many extra additiv
by Jlewis from Vanceboro
October 29, 2018
Too many extra additives. Coolant additive, DEF additive, parts are outrageous!! Had 2 fuel filters replaced today at A cost of 300.00+ !! For a fuel filter?!! Not to mention I had just one week earlier changed them myself. Parts 177.00. That's ridiculous!!!!
I really enjoy my F250 it pulls great but quality control with their chrome on both the bumpers is horrible I have rust coming through after 2 months of owning the truck FORD won't fix it I'm not made of money!!!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
My dream truck
by RamBob from Olive Branch, Ms
December 22, 2018
I just retired and wanted the right truck for my retirement dreams. My F250 Superduty does just that. Very happy and for the first time my wife likes riding in it more than her car. This truck will out last me I’m sure. My last two Ford trucks made it past 350,000 miles and 15 years of service. Way to go Ford!
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
I love this truck!
by Dennis from Lucas, TX
December 21, 2018
This is my 2nd F250 diesel truck. The improvements over my 2013 model are incredible. I had no issues with the 2013 but the upgrades on the current series are amazing. I tow a very large 5th wheel trailer and this truck handles it with ease.
I had excellent service when I brought my van in to be cleaned. Keith did such a good job cleaning my van, felt like I was in a new one. Will be back again for sure.
Fit our needs to a tee!
by DuffynSandy from Detroit Lakes, MN
January 9, 2019
We were shopping for a trailer towing pickup with deluxe amenities at a price within our budget. This pickup fits our needs like we disigned from the ground up. For its age it looks and drives like a new vehicle!
We bought our previous car there and thought we'd go back for our next one! Dave Lareau did a great job lining up cars similar to what we were looking for so that we cold find just the right one! They have so many cars there and we got just what we were looking for!! Thank you!
Good and dependable. The V10 is worth the cost.
by Matt from Fort Wayne
December 24, 2018
The V10 is worth the extra money for fuel over the 5.4 engine. Truck has plenty of power for a 1999 truck. The ride is bouncy/rough if the bed is empty or you don’t have a loaded trailer. The truck is reliable and I like the mechanical 4wd shifter on the floor.
We drove 820 miles 9.5hrs to buy a car and the car had flaws to it like body repairs and bad shocks no key fob horn didn’t work rear heat didn’t work but the sales team moved on the price to make it work for me the price I was interested in paying with all the repairs I would have to do I got a great deal and drove it home with no problems staff was friendly I will look at purchasing another vehicle from here when I’m ready to make a purchase A+++++++ to the staff
All I have owned are F250’s
by BigV83 from Toledo il
December 26, 2018
What a powerhouse even the 5.4 will pull a 34’ camper with ease. The 7.3 is a monster the 6.0 is a beast once bulletproofed and the 6.7 is the best engine ever
We are repeat customers, having had a great experience with our first auto purchase here. Dave was nice enough to notify me when a vehicle matching my criteria was traded in. We drove almost 2 hours, which was well worth it! The vehicle was exactly what we were looking for and we drove it home. They are very friendly , and efficient. We had one problem with the title on our previous purchase , which was the fault of the State of Illinois, the dealership had fixed quickly after our first call to them.
Nice riding truck
by Deerslayer from Jaffrey,NH
September 29, 2018
This truck was exactly what I was looking for. Nice ride for the right price. Great features all around.Very happy with my purchase. Great power too.
Being from out of the area i was hesitant to pursue a vehicle here. The email correspondence with John Schafer ahead of a visit was courteous and helpful. At the dealership our experience was very comfortable. They were willing to work with us to make the deal work. Also impressed with the additional warranty. Only negative was we had to wait about 90 min to meet with finance to finish up the paperwork because they were shorthanded. Overall very good experience.
Excellent styling and comfort on Lariat model.
by Daleham01 from Scranton, PA
January 12, 2019
Heavy duty truck ride is moderately bumpy but highway travel is smooth. 6.2l motor is adequate power for towing vs 6.7l diesel, if you don't want the additional maintenance costs associated with the diesel engine. The upgraded Lariat package is worth it for the seat comfort, heated and cooled as well, and all additional appearance/comfort features. Handles very well for a large truck and the mpg is actually better than my previously owned F150 ecoboost. The safety rating was definitely a plus for purchasing this truck. Love this truck, would only trade it for a new one!
I found a car online and Gayle helped me with everything through email, which was the most convenient for me. It was a 4 hour drive for me and Gayle answered questions, took additional pictures and was able to give me a total cost upfront to help me decide if it was what I was looking for. He was very straightforward, honest and there was no hidden fees! When we arrived, the car was in better condition than I even expected, the tires were like new!
Highly recommend this dealer and Gayle, especially for people coming from a distance. No Games! All pricing and financing was confirmed before arrival. Car was accurately depicted. Was a pleasurable buying experience and was only there about an hour for the test drive and to sign paperwork. More dealers should be this easy! A++Thanks again!
Miss my Cummins so far.
by Josey Wales from Berlin Wi.
August 1, 2018
Everything is nice but the mileage and the absolutely ridiculous fuel tank capacity of 25 gal. I just cannot believe Ford would do that knowing what the mpg would be. Highway driving, you are limited to about 4 hrs of drive time or less.Have a hard time staying in the 14s with a soft foot. Mileage is very important to me. This is my first Ford and i really regret it and wish I could return it. Purchased used with low miles. 2016 F250 Platinum. Can't imagine how bad the mpg will be when I actually have to pull something. Figured the mpg on paper and it was 14s also.
The customer service was good in the beginning; however they never contact me about the price range of a used car I was looking for like they said they would.
Love my Ford f-250 diesel
by Captain Morgan 6850 from Elkins Wv
October 18, 2018
Have had no problems with my truck love it.
Pull anything I want it's been bullet proofed.
Just went on a trip was getting 26.2 miles to the gallon on the highway and 15 around town.
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