Very disappointed, with 11000 miles the driver seat finish is coming off. Very lows miles for a 2016. Would not cover under any kind of warranty. Very unhappy. Product should last longer than this. We have had several Chev.
The sales staff at Crain Ford were all very courteous and helpful.
The purchasing experience was smooth and pleasant for me & my wife.
Mr. Larry Hodges has been especially accommodating over several subsequent weeks to help acquaint us with details of our new vehicle.
Therefore, I am quite pleased to recommend this dealership.
I just completed one of the best car purchase experiences of my life! It’s been a long time since I put myself in a new car, but Crain Ford was wonderful! Jeff “fa-fa” Johnson was my sales rep and he was amazing! No pressure, he listened to what I was looking for and what I wanted to pay. He worked to find me several options and he found just what I was looking for! What I loved about Jeff “fa-fa” was his attentiveness without being pushy. The service team is outstanding! I bought pre-owned so there were a few minor things they were taking care of. AFTER the deal was made and the ink dried, while they were completing the agreed upon issues, they found another costly issue and just took care of it! No added cost! They could have easily let it go and I would not have found it till later at which time the cost would have been mine. Who does that?! Good guys do that! Reputable companies do that! Ford Crain does that! Whether you are looking for a Ford or some other brand, you owe it to yourself to check with them first! Give Jeff “fa-fa” Johnson a call, you won’t be sorry!
Todd Meredith took care of me from the moment I rolled in the service bay until I left. He kept me informed as my truck was being serviced. He then followed up with a phone call to insure everything was still good.
I have bought 2 QX 80's from Corey King at INFINITI of Central Arkansas in the last 5 years. The experience has been positive and professional in each case. We live 4 hours away in Louisiana and would not hesitate to advise friends that it is worth the drive.
90% of the transaction was worked out through emails and text. We feel that working out the numbers on trade in and purchase were fair. And they delivered on their promises to us.
The 2019 QX was delivered to us by a courier, at my expense, who also brought paper work to sign and delivered our trade (2015 QX) to INF of Cent Ark.
Jason was great in selling me a truck he went out of his way to put me in it he is very professional at his job I knew after talking to him on the phone this was the place to buy even though it was a 140 miles to drive after meeting with him I drive as far as I need to to buy again thxs Jason D.Arnold El Dorado Ar
Excellent service and help, they took the time to explain why a car wasn’t no longer on the floor. Found out that the car I was looking at had problems with the title and so they explained in detail.
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