I ordered a new Wrangler for my wife at Marburger CDJR and from the time I walked in to place the order to the time I picked it up, they were wonderful! Dave kept me informed regularly on the order process, Mike made my financial transaction quick, simple and fast! I would highly recommend Marburger for any automotive need!
The staff at Shiflett ford are always looking out for my driving welfare, checking things that I don't even think to have checked. Knowing I was going to be traveling with our fifth wheel RV they knew I would want fresh oil with the new tires I wanted, they where very correct. Love the extra care that goes into my service. The service department is new and keep very clean and the shop is orderly and neat. From Roger to the mechanics all the staff is friendly and caring.
Thanks Roger Shiflett Ford
My truck purchase through Fred Caldwell Chevrolet was the best I've ever experienced. I highly recommend salesperson Andy McGee to handle your car/truck needs. The process was friendly, no pressure, honest and fair. I feel like going back and buying another vehicle just for the wonderful treatment I received. JG -Clover SC
I went in there with the goal of buying the charger that I have literally been reviewing for the past three weeks. Mark in Sales did a great job helping me with that. James the Finance manager also was great, very friendly and professional. Michael with management had great customer service and helped me as well. Kaleb and Austin were just nice and courteous salesmen in general. Very polite and just really cool, made me feel comfortable being there. I'm very big on customer service and they did an awesome job. By the end of this experience, I drove out in my brand new 2018 Dodge Charger that I walked in and said I wasn't leaving without. Oh and to add, I definitely did my price searching on 2018 chargers all around the Carolinas north and south and it had one of the lowest prices with the color and model I wanted! I recommend this dealership out of all of them, and I don't even reside in the Gastonia area. They have a huge variety so your choices are endless. If you want GREAT customer service along with a team of Professionals I suggest this dealership 100%. You guys did an awesome job, Thank you again!
Not sure why it is but I can never get a vehicle in for warranty repairs. From the tech for a specific promblem not being there to and mostly have no courtesy vehicle and they never try to offer a solution. I tell the service writer that I need to have a way to work and I feel like he says " on well that's your problem".
The service department is awful. We have had to take our truck back 3 times for the same thing. If they would have followed up with the tech, I think our truck would have only needed to be there one time for the 2 issues. Then when getting the truck back from another visit to the shop they released the truck to my husband without putting it back together. Once again, the techs did not follow through with their job. Heaven forbid you try to talk to a live person in service, they never answer their phones. We are out done with the service department.
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