Had rear sensor problem #Warranty ran out there was a gray area about my bumper Talk to sales manger and he wanted me to be Satisfied he said they would fix everything true to there word they fixed it the fix was not cheap all the sensor bezels Had to be painted very pleased with way was handled
Bought to use as a plow truck.
by MainR from Readfield, Maine
December 14, 2018
So far so good. A few issues with some warning lights but I have them all off except the airbag light. Just came on randomly.
I brought my 2015 Ford Escape in for a complimentary oil-change as I recently purchased the used vehicle from Ciocca Ford. The service tech who completed the oil change also did a complimentary inspection and discovered my rear brakes were dangerously low and needed to be replaced asap. The Service Advisor, Mike called me and gave me several options and helped me make the best decision for my vehicle and my budget. I was impressed with the speed of the technician who was able to handle the additional service work and still return my vehicle to me at the time I needed it returned. Mike communicated well throughout the whole process and let me know what to expect. The process was so smooth and I felt confident that the service being performed on my vehicle was quality work. After having my car back for a week now, I am really happy with the work that was performed. I received a great value by taking my car to Ciocca Service Center.
Wish it got better mileage. Too many extra additiv
by Jlewis from Vanceboro
October 29, 2018
Too many extra additives. Coolant additive, DEF additive, parts are outrageous!! Had 2 fuel filters replaced today at A cost of 300.00+ !! For a fuel filter?!! Not to mention I had just one week earlier changed them myself. Parts 177.00. That's ridiculous!!!!
Searching for CPO Ford, Bergeys had biggest selection and best prices. Salesman Keith Goshall was very easy to deal with via email and gave me fair price on both purchase and trade in. Very easy, not pushy and got a good deal done quickly; no sleazy sales techniques.
Best Vehicle I have ever owned.
by Patrick PA-C from Kernersville NC
November 6, 2018
Bought the 2018 F-250 Platinum at the end of July with the buyer incentives so got it for about $10K less than sticker plus a bit more. Its a luxury vehicle wrapped in a work truck. Every creature comfort you can think of is at the touch of your hand. Power for all you need and comfort for the most complacent passengers. All the space you could ever need for a family of four with two German Shepherd! The truck drives so smoothly on the road long trips area breeze (drove to Florida). Well thought out cabin with everything at the drivers touch. My next truck will be a F-250 too!!!
I have to say that this has been the best car buying experience ever! I went in and my sales consultant, Nakia Scott, was very friendly and patient. Even before I got there, she was very helpful over the phone. The car selection was just great. The quality of cars there is unbeatable. Every car has a perfect Carfax as well. The entire process from walking in to driving out was less than 2 hours and I left with a better finance deal than I had when I walked in. The car is excellent and they warranty is the best. Oh and I got my registration transferred and it's only been a week and a half and I already received my updated one in the mail. I have no complaints. Extra set of keys, full tank of gas, great warranty and a like new car. Love this place!!!
Worst vehicle ever
by Ford hater from Colorado
January 7, 2019
Just one year old. Battery died(YES everything was off). You cannot get the the door locks to unlock the back seat door(where my jump box is). Thought I would use a solar panel designed to keep batteries charged. Truck is run for 8 days then sits for 6. Guess what some "engineer" designed the truck so none of the aux power outlets work when the truck is turned off(great idea (sic)). The cruse control is a pain in the rear to operate(steering wheel controls are NOT user friendly). If you program a "My Key" you cannot modify without the master key. You do not teed it to program(STUPID). The hands free almost never works( voice comes on and says"you have an incoming call press 1 to answer" NOT hands free. Who designs a 4X4 truck with manual hubs in this day and age, but has an electric lock on the tailgate. I you want to use the front center cup holders with the center jump seat down, you have to remove the headrest from the center console then try to find someplace to store it, I recommend the trash. Took a rock in the windshield when the truck was 4 months old, The new windshield would not seal. After the company replaced twice, it was determined that the windshield opening was not the correct shape, it took tripling the sealant to get the windshield to seal. In the 70's I was a diehard Ford fan but now they are garbage. I would not recommend Ford to my worst enemy.
The only complaint I have is the truck I purchased has the snow plow prep package but a regular rear end not a locking axle. I think a little more thought should go into what the truck needs depending on the package it has. Other than that I love everything about my truck!
The absolute best car buying experience in my sixty eight years of life. I was treated in a wonderful manner and they took great care of me I would recommend this place to anyone. I called them yesterday and when I got there I was greeted by name and everything was ready to go.
Meets or exceeds expectations
by PDGB from Green Bay, WI
January 12, 2019
The truck is everything I wanted. I'm looking to tow a large trailer/5th wheel and the diesel engine will pull strong without complaining. People comment on it's good looks and the leather interior is well done. The only complaint I have so far (6 months in) is the points of interest finder (gas stations, restaurants, etc) does not update as you drive down the road. It finds the closest places which may be behind you and doesn't continually update as you travel down the highway. It does give you current prices which is nice.
The diesel engine is strong and surprisingly fast for a truck this size. No worries about merging on the highway or passing slower vehicles. At 65-70 mph it averages nearly 20 mpg.
We bought the vehicle from out of the state and was pleasantly surprised to find that it was just as described, no surprises. It was a pleasure working with Steve and getting the transaction done.
Love my truck!
by Bob SV from SV ill
October 18, 2018
I owned a F-250 in 1999 and absolutely loved it but later traded for a Dodge then to a Chevy and never was as Happy then when I had my 99? Ford. I am so Happy to have purchased a used 2015 and I am so Happg! It meets all of my needs in a Truck!
Everyone that my husband and I encountered at this dealership was friendly and helpful. We are very happy with our 2017 CPO Kia Optima purchase! We dealt directly with Carl Madonna and Johnny Taylor, both of whom were very knowledgeable and patient in answering all our questions. They are a pleasure to deal with, and we look forward to our future business relationship with this company.
Best diesel I've ever owned
by Bdavis4x4 from Newberry, Florida
November 28, 2018
6.7liter diesel engine is beyond quiet and powerful. This motor will literally throw you back in the seat at half throttle. Gas mileage is average at 18mpg. Turning radius is awesome for a 4 door crew cab. The interior is quiet and everything from the control center to the a/c to the Sync media center is very easy to use. Tons and tons of room in the front and back seats. I can fit 6 grown adults comfortably in my truck. The backup camera I have takes a little getting use to but is super helpful in backing up to trailer. I'm glad I made this purchase and hope this vehicle lasts me a lifetime.
I bought my new 2018 Ford Expedition from Chapman Ford and would do it again in a heart beat when time comes. They handled the process very efficiently and made my experience easy. I’ve also gotten repairs done there and would highly recommend
this truch has been what i needed for hauling hay
by king from nowata, ok
November 19, 2018
I haul hay with vehicle and haul animals to market and also for picking up feed at mill. tremendous response. also very comfortable on long trips of 100miles or more.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
The F250 Super duty is a great truck.
by NMSU23 from Carson City, NV
December 5, 2018
This is a real truck - compared to my previous 1/2 ton.. handles well. Fair mileage, brute strength for towing my travel trailer. Good fit and finish. Only have had it for 3 months. Also handles well in snow
Dealership is welcoming as soon as you enter. The staff goes above and beyond. Highly recommend. Worked with us to get the best deal. Great!
Very nice truck except for rusty bumpers
by Byron Turcotte from Manitoba Canada
January 4, 2019
I really enjoy my F250 it pulls great but quality control with their chrome on both the bumpers is horrible I have rust coming through after 2 months of owning the truck FORD won't fix it I'm not made of money!!!
Happy with the efforts of everyone involved in my deal.
by Denali from DealerRater.com
December 5, 2018
Adam, Gregg, Ryan and the rest of the team at Star really put in time and effort to make me happy in the truck I wanted, with a rate, payment, and ext warranty that I expected. This is my 5th vehicle from Star, and I will continue to deal there, as well as send my friends.
My dream truck
by RamBob from Olive Branch, Ms
December 22, 2018
I just retired and wanted the right truck for my retirement dreams. My F250 Superduty does just that. Very happy and for the first time my wife likes riding in it more than her car. This truck will out last me I’m sure. My last two Ford trucks made it past 350,000 miles and 15 years of service. Way to go Ford!
Everyone was very courteous and helpful to me when I went in to clean out my car that had been totaled.
I love this truck!
by Dennis from Lucas, TX
December 21, 2018
This is my 2nd F250 diesel truck. The improvements over my 2013 model are incredible. I had no issues with the 2013 but the upgrades on the current series are amazing. I tow a very large 5th wheel trailer and this truck handles it with ease.
Great experience and great staff. Very generous and kind throughout the buying experience. Would strongly recommend this dealership to others looking for a new vehicle. Great mom and pop feel from beginning to end. Purchased a 2008 Toyota Tundra.
All I have owned are F250’s
by BigV83 from Toledo il
December 26, 2018
What a powerhouse even the 5.4 will pull a 34’ camper with ease. The 7.3 is a monster the 6.0 is a beast once bulletproofed and the 6.7 is the best engine ever
Searching on line for BMW Z4. Found perfect variety of upscale cars. Once at the dealership the inventory selection of high end cars was awesome. Three Z4's in inventory but was taken by extremely low mileage Mercedes SL500. Worked out the deal directly with the owner. No back and forth with entry level sales staff to a sales manager. Great experience. Was treated like his next door neighbor.
by ThomasT from Dunnellon, FL
December 27, 2018
Bought this to pull my fifth wheel camper. This truck has the 6.2 gas motor and will pull anything. No hesitation or straining on this truck. Hook up and go in a very stylish and comfortable truck. Big price tag but will be one of my favorite vehicles to drive for years to come.
We just purchased two more Chevy's from Bobby. After purchasing four cars with Bobby I can honestly say I would not want to every deal with anyone else. Hands down the best Chevy dealership around
Great truck love the performance
by Jcpeters from Victoria, Tx
November 25, 2018
This truck met all needs and has so many extras that are awesome. Big improvement on their Diesel engine and performance. Has a lot of get up and go now
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