Dear Mr Greene,
My wife and I wanted to say thank you for your professionalism and the professionalism of your staff. You and your team made buying our new 2018 Ram 3500 diesel crew cab 4x4 a very easy and pleasant experience.
Prior to coming to John Green Chrysler Dodge Jeep Ram,
We had spent the last three days searching and trying to buy this exact truck and do so under budget. We had traveled 5-6 hours a day, to three states and at least eight dealerships. Each of these dealerships had the truck we wanted in stock. Each was given an offer by us for said truck and subsequent negotiations ensued. Some negotiations were short and some were marathons that lasted hours in the store and went on for days.
We walked into your showroom tired, beaten and discouraged. I told your salesman, Dave we were going to have to “speed date” a truck buy. He laughed and said he’d make the process as easy as possible.
To say he and you did would be an understatement. In less than an hour we completed the process. We bought the truck we wanted and stayed under budget. You made many concessions to close the deal,
Not the least of which was making us the strongest offer of any dealership for our trade. A full 10% higher than the next highest. There was very little back and forth. You made us an offer through Dave and we countered. Instead of sitting behind your desk or the one way mirror like other dealerships you came out and greeted us. We had a chat like we’d known each other for years as we whittled down the difference. You gave a little and we gave a little. We’d have liked to buy the truck for a little less and I’m sure you’d like to sell it for a little more. At the end of the day, I’m confident I got the very best deal anywhere this side of the Mississippi.
All I can say is wow. The irony of the whole situation is your dealership is one of the closest to us yet was the last one, obviously, we visited. We were down to one more if we were unsuccessful at your place and we would have to widen our search.
Thank you sir.
Mars Hill, NC
I drove an hour to trade my Mercedes for a Lexus they had taken in on trade and although the negoations started out slow and we couldn't come to an agreement that night, Jonathon said they would try and get some clarification on the value of my car and get back with me the next day. So I drove home that night thinking Yeah Yeah Sure, Whatever. I'd heard that before. Sure enough though Jonathon called the next morning and after just a little bit more negoation we were able to come to an agreement and the deal was done. I drove back at that point and picked up the car. I say all that to say that even though they could not make a deal that worked for me that night, they kept trying to get me a deal I would be happy with. I've bought quite a few cars from the so called upper end car dealers in and around Charlotte and never has it been so simple and easy to just go in and purchase a car. Oh and by the way, during that night while I was waiting to hear back the price had dropped on the car on line and although they didn't know that. When I brought it to their attention thinking it would " No you've ask for to much already, the deal is what it is " But no, they honored it without question. These are just really good people to deal with.
So if you ever need a deal on a vehicle go and see Jonathon Arrowood. As they say " You'll be glad you did " But if your not go back and see them I'll bet they make it right.
This place was awesome to work with! Submitted an inquiry on Sunday, got a call and text on Monday morning, and was at the dealership buying the truck by the evening. Andy was a great associate to work with! He made sure to call and text me and let me know that the truck I was interstates in was getting sent to auction the next day. He got me the truck I wanted, for the deal I wanted, at 30 minutes before close! He and the financial advisor both stayed 2 hours past closing time to get me in the truck before I left. I would definitely recommend!
My experience at Paramount Ford was very pleasant. My salesman Elia was very helpful and very polite. Everyone there including Eli, Ashley, and Phillip worked with me .
I will totally and happily give them a 4 star rating and I would recommend this dealership to my friends and family!
Looking over your listing, I simply do not understand the average rating. My wife and I purchased a car from Paramount, and it was a wonderful experience. From past experience, I'm accustomed to the old fashion back & forth with the salesmen. To my surprise and pleasure, this didn't happen here. The car we were interested in was offered at a very good price. Then they offered me a trade-in value on our car that was at the very highest end of the value range I found on-line. Based on this, I didn't haggle at all, and happily accepted the first offer as submitted. Paperwork was fast, all of the staff were extremely friendly while being professional. I will certainly be back to Paramount for future business, and happily recommend them to others.
I had a dream truck in mind,and the salesman I worked with made sure I didn't settle for less than what I wanted! Highly pleased with all the staff.Everyone I worked with explained everything through before I signed any papers! I Recommend friends and family to shop at Paramount!!!!
We were shopping for a new truck. We had been to several dealerships. When down to the final numbers they just couldn't budge off their price our trade. Fortunately for us we found a higher end model locally for $12k off msrp and the same for our trade they were giving ys
Cloninger Ford dealership had a great selection and no pressure sales team. As we had not traded vehicles in 16 years we were a bit apprehensive of what we would encounter. Not only does Ford Motor continue to build a great product, their sales team is well trained in explaining the operation and function of all the extras that come with new vehicles today. Highly recommend Cloninger Ford of Morganton.
Randall is the Greatest
Made special effort to work me in to their excellent service department
Will trade here everyone more than friendly And helpful
Made me feel right at home
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