Took my mom in to trade in her lease and get another one.......Aaron and John worked with us for 2 days to find the best car at the best price that was affordable and safe for her. It wasnt about them or making money, it was about my mom. WE ABSOLUTELY LOVE LOVE LOVE AARON AND JOHN! I and my family have purchased and leased several vehicles from Aaron and they earn our future business EVERY TIME! You guys are the best, I look forward to seeing you soon!
by Eugene & Marlee Cross from Flemington , WV 26347
December 8, 2017
I searched the Ron Lewis Automotive website and after contacting Gayle the sales woman it was a great process from there on. I wanted to go up to see Gayle and even though she was scheduled off she met me there . She is the best by far. I also met scott the general manager which was extremely nice to make everything work out . Betty in finance was so awesome to deal with to finalize it all . I am very glad I drove 90 minutes to deal with them because we are so happy with them and how nice they treated us . Thanks For Everything Folks . The Cross’S
Where to even begin?! Kristina Bendel is truly a gem. She definitely bent over backwards to get me into the Solomon family as well as the Ford family. She stayed late when I wasn't sure about my decision and needed a second look, she took the time to explain the features, and also took the time to show me around the dealership. I have never purchased a car where it wasn't completely stressful until now. Kristina should train other sales teams on how to make these transactions fun again! Everyone else at Solomon from the GM to the finance manager were all very friendly and helpful, explaining each step in great detail. I will definitely be team Solomon for life!
I saw a minivan they had on cars.com and emailed them to get information about it. They replied about a day later and gave me the information I needed.
I did find a similar minivan at lower price and decided on the other one.
I did not purchase from them or even got a chance to go and see their store, but the email reply was within an acceptable time frame and did give me the info I needed.
I emailed them about the truck they had that i was interested in. They answered very quickly, within 30 minutes, and gave me all the info i needed to know. I wasnt aware it was salvaged and they include many pictures to show off the product. As well as details on repairs and everything else. Great customer service and help.
I purchased a 2014 Ram 1500 from Solomon Ford. My salesperson was Kristina and she was great. After leaving the dealership, I noticed that the radio would shut off every 3 minutes then reboot and come back on for another 3 minutes. It continually did this for the 2.5 hour ride back home. I called Solomon Ford and spoke with the General Manager Greg Solomon. Greg agreed for me to take the truck to my local Ram dealer and have it diagnosed at Solomon Ford's expense. Greg assured me that the problem would be taken care of. I took the truck to my local Ram dealer 2 times to get the diagnosis. It ended up being the radio itself was losing power every 3 minutes and needed to be replaced. Greg stayed true to his words and paid the local Ram dealer and replaced the radio. I have great respect for Greg and all of the Solomon Ford staff because they honored what they said they would do. In today's world you don't find many people that follow through with what they say, but Greg followed through exactly as he stated. I love the truck. THANKS Greg for being a stand up guy.
Great service and grea assistant, rapid response True the app as well thank you
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