I was driving through the area and my company Ford F150 blew an oil cooler line and was towed to the Taylor Ford dealership. I was met by A Service Advisor Named Travis Singleton and he really surprised me in that he was very helpful and done everything he could do to not only get me back on the road the next day but also helped me to get to a hotel since there were no available cars to rent anywhere with in an hours drive. I'd like to commend him for going over and above, as this doesn't happen much these days. I'd also like for the Taylor dealership and FORD to know this and that they have a great customer facing employee and all around great guy in him. To Travis, Thanks again for helping me through a inconvenient time, with a smile. I'd highly recommend this dealership and Travis to everyone, even if your from out of state like I am. Five Stars !!!
Mike was very friendly and extremely knowledgeable. We were looking for a F-150 supercab and they are not in high supply. He found the vehicle we were looking for and spent a lot of time with me. He was not overly aggressive, which I appreciated. The dealership had a very friendly feel to it, unlike the other Ford dealerships I visited. Huge inventory to choose from.
I wasn’t really “shopping” for a used vehicle, this one kinda fell into my lap. It was good timing cause the wife has always preferred the SPORT model. My sales rep was Mark Williams. He offered for me to take the car home for the weekend to show her and just take our time to decide. Upon returning the vehicle, there was no haggling over the price or my two trade-ins. He exceeded our expectations. If anyone asks for a sales referral, Mark is the man!! Thank you for an easy, friendly and professional transaction. We will definitely be back when it’s time to buy again and always telling others.
I'm hard to impress when it comes to dealerships, but Taylor Ford did just that. I found a certified pre-owned that was almost exactly what I was looking for, and the purchasing process was oh so pleasant as they skip all the back and forth haggling. Their price couldn't be beat in a 200-mile radius. I had to have one issue serviced right away, and the service department could not have been more thorough and courteous. Before now I'd been a GMC person, but the 2016 Ford Explorer has really impressed me on many many levels. Couldn't be more satisfied, with the Explorer and Taylor Ford.
My wife and I came to Sam and Dave's the first time in December 2016 and purchased a Subaru. It's been a great car! Justin took great care of us and gave us a great deal on the Subaru. I would definitely recommend checking out what they can offer you here. It'll definitely be worth it!
An unexpected pleasant experience with a dealer service department.
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