I purchased a used vehicle that I found online. I emailed them initially about it and got a call back from Laurel right away. She was super great on the phone and worked through all the questions I had. It didn't take but a day to work out all the details and I booked a flight to come pick it up (I'm in St. Louis). She picked me up from the airport (on her day off even) and made sure everything went through before she left. Couldn't be happier with the experience and I would recommend them highly.
When I first met Jimmy he promised me the easiest car buying experience and boy, did he deliver. Every single step of the way he was awesome. He found me the exact car I wanted, negotiated a more than fair price and made sure I was happy and well taken care of the entire process. The Financing and delivery process were a breeze. He has our business FOR LIFE. WE could not be happier.
Heard rattles coming from the front end of my Mariner. They identified the lower ball joint and rear stabilizer as needing replacing. Finished job in less than 1 day. Rides like it has 70,000 less miles on it. Good job!
I flew from Baltimore to Cleveland to buy a 2015 Ford Transit 250 Van. Glad I did. I checked up and down the east coast and couldn't find a better deal. Had the deal done on a Saturday and drove home to Maryland on Sunday. Had a few minor issues after the sale that Valley Ford promptly fixed. Thank you to the entire sales staff for making my trip successful and worth the extra cash. Now "Betty" is home with me, and she's the pride of the neighborhood. Thanks again, Bob
I just got a new edge from this dealership and I love it!!! They made sure to get the exact suv I wanted and I was not disappointed! Everyone was so nice and accomidating! It's a shame to see someone leaving a negative comment about the patriotism of valley ford. I can personally say they are an amazing patriotic company that fully respects and supports our veterans! My husband served our country for six years and is lucky to be employed by valley ford. They have always been supportive of anything he needed when was serving and still continue to do so. I wish more people would be realistic when it comes to buying a vehicle especially a used vehicle. Dealerships can only give so many discounts till they are losing money on deals. It has nothing to do with the company's patriotism. I think the bigger issue has to do with people complaining for their own selfish gain. Which is truly a shame since our brave men and women make an amazing sacrifice so unselfishly. Thank you to all men and women past and present that serve this great nation and thank you valley ford for choosing to support all those men and women.
Greeted by Felix outside of dealership which was a nice first impression in regards to customer service. Friendly and good at building rapport with client. Knowledge of the car could have been better. Car sold itself more less. Went back and forth with price to make sure we paid what we felt was the right price and we felt good about it but did feel undervalued as a customer when the GM came over to immediately suggest ???something that was within our budget???. It wasn???t by any means outside of our budget but the fact that the price they started off with was wrong from the price online is what bothered me when it came to negotiating. Thumbs up for Felix getting us a price we could agree upon and better yet the dream car my fiance has always wanted. I would also like to thank Guy Ghrist on his service as he made us feel great about our purchase and even better hooked us up with the right warranties down the road. Very professional and knowledgeable in his field. Overall good experience and would do business or purchase another car from Ken Ganley Nissan again!
I was very satisfied with our experience at Godard Auto Sales and am more than happy with my "new to me" car. If you do your homework you will find that they offer quality used cars at a very fair price.The sales experience was nothing like I was used to at a brand-based dealership, and am confident that we will come back when we are ready for another vehicle. We felt very comfortable at the dealership and the low pressure environment was fabulous.
My father just purchase me a used vehicle they had great customer service far as answering the questions we had for them .We got a trade in vehicle older truck they was nice enough to change the battery to a new one .
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