My husband and I were looking for a used Ford F-350 and the dealership had one. The internet salesperson, Stu , was very responsive in answering our questions and assisting us. When we arrived to see the truck, it was ready for us to take on a test drive. All of the personnel we met were helpful and courteous. We ended up purchasing from Williamsburg Ford because they gave us a great deal. We highly recommend this dealership!
Very nice truck except for rusty bumpers
by Byron Turcotte from Manitoba Canada
January 4, 2019
I really enjoy my F250 it pulls great but quality control with their chrome on both the bumpers is horrible I have rust coming through after 2 months of owning the truck FORD won't fix it I'm not made of money!!!
Just a quick state inspection. Done promptly and at no cost!
Love this Superduty Powerstroke!
by smokinsound from Arizona
December 17, 2018
This truck has been a pleasure to drive. Smooth, unlike older 3/4 ton pickup trucks. Power from the 6.7 turbo diesel is smooth, quiet, and unmatched. As is the interior and technology features! Great truck for family or crew. A true workhorse!
I purchased a 2012 Impala from Ken Houtz Chevy based primarily on the great service department. I have known the service manager for many years and he is one of the best I've had the pleasure to deal with in my 55 years of owning and driving cars. I purchased the extended warranty on the Impala knowing with confidence that the warranty would be honored.
Meets or exceeds expectations
by PDGB from Green Bay, WI
January 12, 2019
The truck is everything I wanted. I'm looking to tow a large trailer/5th wheel and the diesel engine will pull strong without complaining. People comment on it's good looks and the leather interior is well done. The only complaint I have so far (6 months in) is the points of interest finder (gas stations, restaurants, etc) does not update as you drive down the road. It finds the closest places which may be behind you and doesn't continually update as you travel down the highway. It does give you current prices which is nice.
The diesel engine is strong and surprisingly fast for a truck this size. No worries about merging on the highway or passing slower vehicles. At 65-70 mph it averages nearly 20 mpg.
My only complaint is my vehicle was due for an inspection and they did not tell me. Three days later i realized I had a 10 on my windshield. I was there on the 8th my day off!! Now i have to arrange either for time off or a ride.
I love my truck!
by Happy Jack from Bagdad,KY.
December 19, 2018
The only complaint I have is the truck I purchased has the snow plow prep package but a regular rear end not a locking axle. I think a little more thought should go into what the truck needs depending on the package it has. Other than that I love everything about my truck!
6.7liter diesel engine is beyond quiet and powerful. This motor will literally throw you back in the seat at half throttle. Gas mileage is average at 18mpg. Turning radius is awesome for a 4 door crew cab. The interior is quiet and everything from the control center to the a/c to the Sync media center is very easy to use. Tons and tons of room in the front and back seats. I can fit 6 grown adults comfortably in my truck. The backup camera I have takes a little getting use to but is super helpful in backing up to trailer. I'm glad I made this purchase and hope this vehicle lasts me a lifetime.
Accurate and car was ready & waiting for us to test drive it
by SJz Ride from DealerRater.com
November 25, 2018
Not a pushy dealership. Car description was accurate and salesperson & manager were very helpful. After we purchased car the finance manager was also very informative.
Most Powerful and reliable truck I have owned.
by Dfigman from Colorado Springs, Colorasdo
January 6, 2019
I had an F-150 for 12 years that ran forever with over 150k on it. Unfortunately I was rear ended at high speed and bent the frame. I found my 2005 Ford F-250 Diesel a couple of weeks later. The pulling power is amazing, it does take some gas as mine is lifted but it looks amazing for a 2005. I have 134k on it and it has so much more to go. Keep it serviced and you will absolutely love this truck. I will not let her go until she does not drive anymore. My 6.0 Powerstroke is amazing. Remember to plug her in the winter and you will have no problems.
Best car buying experience we have ever had...no joke!
by JCP from DealerRater.com
November 19, 2018
The staff was genuine, knowledgeable, personable and helpful. They treated us like they really cared about us and worked to exactly meet our needs. That is not the same experience we had at some of the big-box dealerships in Chesapeake. Gloucester Toyota is our dealership for all of our future vehicle needs. We are grateful to have had the good fortune to take our business there. Completely worth the drive and time spent. THANK YOU Gloucester Toyota!
I love this truck!
by Dennis from Lucas, TX
December 21, 2018
This is my 2nd F250 diesel truck. The improvements over my 2013 model are incredible. I had no issues with the 2013 but the upgrades on the current series are amazing. I tow a very large 5th wheel trailer and this truck handles it with ease.
I was helping my brother and sister-in-law to purchase a vehicle that they took over a year to choose the best make and model for their family. As I am in Dallas Texas, having a long distance discussion can sometimes be difficult , that's assuming you are even taken seriously. The team at Suttle were professional and informative the entire time. Very helpful and straightforward. Thank you for your help during this buying process!
My dream truck
by RamBob from Olive Branch, Ms
December 22, 2018
I just retired and wanted the right truck for my retirement dreams. My F250 Superduty does just that. Very happy and for the first time my wife likes riding in it more than her car. This truck will out last me I’m sure. My last two Ford trucks made it past 350,000 miles and 15 years of service. Way to go Ford!
I would recommend this dealership and my salesman Felton AUGUSTIN for his professional courtesy,knowledge and manner.He explained what I needed to know and was not sure about so that I could make the right decision about car buying.He also took care of all aspects of the car buying experience to make it less of a hassle for me as a single woman trying to buy the right car from the right dealership in which I am a satisifed customer who is grateful to FELTON...Thank You
I love it!!!
by Flacowman from Saint Cloud, Florida
December 10, 2018
I just feel invincible driving this truck! I can see over all the other cars and feel more safe because I can see the flow of traffic ahead. Plenty of leg room in the back seat and plenty of engine under the hood!
No hassle, professional and knowledge sales staff willing to work with me to make the deal come together. I would recommend them to anyone looking to buy a new or used vehicle.
Fit our needs to a tee!
by DuffynSandy from Detroit Lakes, MN
January 9, 2019
We were shopping for a trailer towing pickup with deluxe amenities at a price within our budget. This pickup fits our needs like we disigned from the ground up. For its age it looks and drives like a new vehicle!
Hunter was great in my whole car buying process. Super relaxed and honest yet very knowledable and help ful. Very thankful he was the one to help with our process.
Worst vehicle ever
by Ford hater from Colorado
January 7, 2019
Just one year old. Battery died(YES everything was off). You cannot get the the door locks to unlock the back seat door(where my jump box is). Thought I would use a solar panel designed to keep batteries charged. Truck is run for 8 days then sits for 6. Guess what some "engineer" designed the truck so none of the aux power outlets work when the truck is turned off(great idea (sic)). The cruse control is a pain in the rear to operate(steering wheel controls are NOT user friendly). If you program a "My Key" you cannot modify without the master key. You do not teed it to program(STUPID). The hands free almost never works( voice comes on and says"you have an incoming call press 1 to answer" NOT hands free. Who designs a 4X4 truck with manual hubs in this day and age, but has an electric lock on the tailgate. I you want to use the front center cup holders with the center jump seat down, you have to remove the headrest from the center console then try to find someplace to store it, I recommend the trash. Took a rock in the windshield when the truck was 4 months old, The new windshield would not seal. After the company replaced twice, it was determined that the windshield opening was not the correct shape, it took tripling the sealant to get the windshield to seal. In the 70's I was a diehard Ford fan but now they are garbage. I would not recommend Ford to my worst enemy.
I usually have a wonderful experience with Bowditch. For the positives, Al, our service rep who is head of the Blue Team is always a pleasure to work with. Also the mechanics always do an excellent job on our vehicles. However your new process of not being able to speak directly to our service representative lacks customer service. I had to call back twice to have someone return my call and then it was someone who has no idea who we are or what we need. Finally once she gave a message to our service rep he was very accommodating as always and I was able to have the problem resolved. Our service rep and mechanics deserve a 10, however your process does not. We have been clients at this dealership well over 40 years and my concern is that once the people who we have always had excellent relationships with are gone we feel our service and purchasing experiences will be lacking.
My first 3/4 ton truck
by Willy from Kansas City , MO
July 17, 2018
This truck has lots of room and style , since it’s a f250 king ranch . It has lots of power to pull my travel trailer
I love this dealership, our salesperson Katie is awesome. She knows about every vehicle and remembers us year after year. She knows to only show us a car or truck in red and my husband had particular needs from our vehicle. Ken always stops to say hello and makes sure we know he is happy .to see us come back year after year
this truch has been what i needed for hauling hay
by king from nowata, ok
November 19, 2018
I haul hay with vehicle and haul animals to market and also for picking up feed at mill. tremendous response. also very comfortable on long trips of 100miles or more.
I have owned two 6.0 diesel F250s. This v10 F250 is with out question a more dependable and affordable truck. I out 84,000 miles on the truck in 7 years, towing a 24' enclosed car trailer in average 2,000 miles a year. It now has 202k miles and has only required general maintenance.
great , got a good deal ,bought the truck over the phone and the owner delivered the gmc to my home 40 miles away .all the paper work was as told and the truck was also. I will tell everyone about the dealership.
Awesome F250 Diesel Turbo 4 x 4
by Cobia152 from Zephyrhills,fl.
November 9, 2018
Once you get over the sticker shock you realize you're getting what you paid for 6.7 L turbo diesel ridiculous power FX4 Lariat ridiculous comfort awesome truck big price tag
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