From the very first contact, they were responsive and attentive to what we were looking for in a used truck. We scheduled a visit to the dealer to see the truck we’d pick out online and they had it sitting out in front of the store waiting for us to test drive. Spencer was polite and asked a few questions but we never felt any pressure to buy.
We bought the truck and as time went by there were two minor things that I had overlooked (nothing that affected the truck or its performance). Texted Spencer and he took care of them right away!
Great dealer that stands behind their product
Thanks to Spencer and the Jim Dobson crew.
I saw this truck on cars.com, but it was over 2 hours away so I wanted to make sure it was going to be worth the drive. Long story short, the day I went out on the test drive, a check engine light came on. I did not end up buying it that day, but they gave me a call and told me the code was not serious (bad spark plug connection). All plugs were swapped out and all the heads were cleaned out. They did this in one day and the next day I came out and purchased the truck. I wasn???t able to get out to the dealership until after they closed, but they stayed after for 45 minutes to wait for me to get out there. It has run great since and I have not had any problems. Truck has very low miles for an ???06. Great dealership and they work hard to make sure you have what you need.
We really enjoyed are experiencing with buying the car we wanted and the salesman was very professional. Everything was done in a very timely fashion and we were treated as if we were Family I would definitely refer this Dealership to all Friends and Family . Thank you for the wonderful experience we had at Jim Dobson Ford
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